Parts Advisor

Franklin Ford; Norwood (MA); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Weekly pay

Growth opportunities

Collaborative work environment

Employee vehicle discounts

Job summary

Jack Madden Ford Sales Inc in Norwood, MA is seeking a dedicated Parts Advisor to join our team. You will manage parts inventory and provide exceptional customer service to support our service department and customers.

This role offers a Monday to Friday 9-6 schedule with competitive pay based on experience, a collaborative environment, and opportunities for growth within the dealership.

Qualifications

• Previous experience in automotive parts or related field preferred.
• Strong customer service and communication skills.
• Ability to manage inventory and use computerized parts systems effectively.
• Detail-oriented with excellent organizational skills.
• Ability to work well independently and as part of a team.

Responsibilities

• Assist customers and technicians in identifying and ordering required parts efficiently and accurately.
• Manage inventory levels to ensure appropriate stock and minimize backorders.
• Maintain parts department cleanliness and organization.
• Process and document all parts orders, returns, and warranty claims accurately.
• Collaborate with the service and sales departments to meet company goals and customer satisfaction.

Skills

Customer service

Communication

Inventory management

Detail oriented

Tools

Parts inventory software

Job description

At Jack Madden Ford Sales Inc, we are seeking a dedicated Parts Advisor to join our team inNorwood, MA. The ideal candidate will be responsible for managing parts inventory and providing exceptional customer service to support our service department and customers.

We offera great work life balance with competitivepay and a Monday to Friday 9-6 Schedule. On top of that we offer competitive pay which based upon experience can range from $40,000 - $80,000 per year.

Responsibilities

• Assist customers and technicians in identifying and ordering required parts efficiently and accurately.
• Manage inventory levels to ensure appropriate stock and minimize backorders.
• Maintain parts department cleanliness and organization.
• Process and document all parts orders, returns, and warranty claims accurately.
• Collaborate with the service and sales departments to meet company goals and customer satisfaction.

Requirements

• Previous experience in automotive parts or related field preferred.
• Strong customer service and communication skills.
• Ability to manage inventory and use computerized parts systems effectively.
• Detail-oriented with excellent organizational skills.
• Ability to work well independently and as part of a team.

Benefits

• Competitive weekly pay within the $40,000.00 - $80,000.00 annual range.
• Opportunities for growth and development within Jack Madden Ford Sales Inc.
• Supportive and collaborative work environment.
• Employee vehicle purchase discounts and other perks.

About the Company

Jack Madden Ford Sales Inc is a trusted and reputable automotive dealership located in Norwood, MA. We are committed to providing exceptional service and quality vehicles to our community. Our team prides itself on professionalism, customer satisfaction, and a positive work culture that supports employee success.

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