Parts Advisor

L0011 All American Chevrolet of Midland; Midland (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway’s All American Chevrolet of Midland is seeking a motivated Parts Counter/Support associate to assist customers, manage stock, and handle part orders with precision.

You will coordinate with the service team, prepare invoices, and maintain organized inventory while delivering professional service to customers and vendors in person, by phone, or email.

Qualifications

• High School graduate or equivalent, 18+ required.
• Strong attention to detail and sense of urgency.
• Excellent communication and math skills.
• Knowledge of automotive parts preferred.
• Valid driver’s license in your state of residence.

Responsibilities

• Answer telephone and greet customers in a friendly, professional manner per ITC standards.
• Communicate with customers and vendors by phone, in person or email.
• Assist customers by answering questions, checking stock availability, and taking parts orders per ICC process.
• Maintain clean, professional counter, work area and stockroom.
• Coordinate with Service Team to obtain parts for vehicle repair and service.
• Order parts from suppliers based on requests.
• Create accurate invoices in ADP.
• Receive, unpack and store parts for ready access.
• Check quantity and unit cost, and ensure correct billing against records.
• Specify parts accurately and maintain perpetual inventory controls.
• Receive payment or obtain credit authorization.
• Process core returns, parts warranties and returns as needed.

Skills

Attention to detail

Sense of urgency

Excellent communication

Mathematics

Knowledge of automotive parts

Valid Driver's License

Education

High School diploma or equivalent

Job description

Dealership: L0011 All American Chevrolet of Midland All American Chevrolet of Midland Pay: Base plus commission

Why Join Our Team?

Stability and phenomenal benefits!

What You'll Do

• Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.
• Communicate effectively with customers and vendors via phone, in-person or email.
• Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.
• Maintain clean and professional appearance of counter, work area and stockroom.
• Interact with Service Team to coordinate parts for vehicle repair and service.
• Order parts from suppliers based on service department and customer requests.
• Create accurate invoices in ADP.
• Receive, unpack and store parts in appropriate storage areas so they are readily available when needed.
• Check quantity and condition of goods received against invoices and purchase orders.
• Check number and unit cost as well as total billing for charges against proper records.
• Specifies parts accurately.
• Takes inventory, maintains records of goods received and keeps perpetual inventory controls.
• Receive payment or obtain credit authorization.
• Process core returns, parts warranties and parts returns as necessary.

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Mathematics – calculations of inventory, payments and invoices.
• Knowledge of automotive parts
• Acceptable driving record and a valid driver's license in your state of residence.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!