Parts Advisor

Coastalbendcdjr; Beeville (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Coastalbendcdjr in Beeville, Texas, is seeking a Parts Advisor responsible for assisting customers and technicians with parts inquiries and purchases. The role demands strong automotive knowledge and excellent customer service skills.

In this fast-paced dealership environment, the Parts Advisor will manage inventory, complete documentation, and ensure compliance with dealership policies. A background in General Motors, Ford, and CDJR parts is preferred.

Qualifications

• General Motors (GM), Ford, CDJR parts knowledge is required.
• Previous dealership parts advisor experience preferred.
• Strong understanding of automotive systems and components.
• Ability to multitask in a fast-paced environment.
• Proficiency in dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, or similar).

Responsibilities

• Assist retail customers and technicians in identifying required parts.
• Order, receive, and stock OEM and aftermarket parts.
• Complete all parts tickets, invoices, and internal repair orders accurately.
• Work closely with the Service Department for timely parts delivery.

Skills

Automotive knowledge

Customer service skills

General Motors (GM) knowledge

Ford knowledge

CDJR parts knowledge

Communication skills

Ability to multitask

Proficiency in dealership management systems

Job description

Parts Advisor – Job Description

Confidence Auto Group

Position Summary

The Parts Advisor is responsible for assisting customers and technicians with parts inquiries, sourcing, and purchases while maintaining an organized and efficient parts department. This role requires strong automotive knowledge, exceptional customer service skills, and the ability to work collaboratively with service and sales teams. General Motors (GM), Ford, CDJR parts knowledge is required.

Key Responsibilities

Customer & Technician Support

• Assist retail customers, service technicians, and internal departments in identifying and selecting required parts.
• Provide accurate parts pricing, availability, and ETA information.
• Ensure all customer interactions are professional, friendly, and aligned with dealership standards.

Parts Ordering & Inventory Management

• Order, receive, and stock OEM and aftermarket parts according to dealership standards.
• Maintain accurate inventory through proper counting, labeling, and storage.
• Communicate with vendors regarding availability, returns, and warranty processes.
• Monitor and control parts obsolescence and ensure proper rotation of stock.

Documentation & Compliance

• Complete all parts tickets, invoices, and internal repair orders accurately.
• Follow GM, Ford, CDJR and dealership policies for warranty parts handling and documentation.
• Ensure compliance with all safety, environmental, and inventory control procedures.

Collaboration

• Work closely with the Service Department to ensure timely and accurate parts delivery to technicians.
• Partner with vendors, drivers, and other dealership departments as needed.

Qualifications

• General Motors (GM), Ford, CDJR parts knowledge is required.
• Previous dealership parts advisor experience preferred.
• Strong understanding of automotive systems and components.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Proficiency in dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, or similar).
• Ability to lift up to 50 lbs and handle physical tasks as needed.

Work Environment

• Fast-paced automotive dealership setting.
• Frequent interaction with customers, technicians, and vendors.
• Requires accuracy, attention to detail, and strong organizational skills.

Coastal Bend CDJR is an equal opportunity employer.