Partner Success Manager | USA (Remote)

Nord Security; Washington (District of Columbia); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their B2B Commercial Team. This role focuses on driving growth through strategic partnerships in the cybersecurity sector. You will manage relationships with MSP partners, customize solutions, and oversee the sales cycle, ensuring partners achieve their goals. With a commitment to innovation, this firm offers an engaging environment where your contributions will directly impact the success of their cutting-edge security solutions. If you are a proactive communicator with a passion for technology and relationship management, this opportunity is perfect for you.

Benefits

Private Health Insurance

Online and On-Site Workouts

Mental Health Tools Access

Flexible Working Time

Additional Vacation Days

Team Building Events

Professional Growth Opportunities

Access to Company Products

Consultations for Wellbeing

Additional Paid Leave

Qualifications

• 5+ years in channel management and MSP account management.
• Proven track record of exceeding sales quotas.

Responsibilities

• Manage partner portfolios to ensure success and retention.
• Customize solutions to align with partner customer profiles.

Skills

Channel Management

Relationship Management

Sales Performance

Analytical Skills

Communication Skills

Adaptability

Influencing Skills

Problem-Solving

Technology Acumen

Education

Bachelor's Degree

Tools

SaaS Solutions

Cloud-Based Solutions

Job description

The B2B Commercial Team is the engine driving Nord Security’s growth in the corporate cybersecurity sector.

Our focus is on strategic partnerships and integrations. Engaging with clients and delivering impactful business solutions that secure their digital presence – this is what fuels our drive and success.

Main Responsibilities

• Partner Expertise: Act as an expert for MSP partners to ensure their success, growth, and retention by managing their portfolios.
• Tailored Solutions: Customize solutions to align with partner customer profiles, incorporating NordSecurity products, services, and technology alliances.
• Sales Ownership: Manage the entire sales cycle with partners, achieving assigned sales quotas.
• Relationship Building: Foster daily communication with partners to enhance their experience, promptly address concerns, and cultivate lasting relationships.
• Value Proposition: Develop compelling joint business plans and identify upsell and cross-sell opportunities.
• Performance Tracking: Analyze and communicate key metrics to drive improved partner performance.
• Feedback Loop: Gather partner feedback and share it with internal teams for continuous improvement.
• Collaboration: Collaborate with internal team members to optimize results and identify process enhancements proactively.
• Representation: Represent the company at exhibitions and conferences to strengthen partner relationships.
• Cutting-Edge Technology: Work with innovative business security solutions used by a global customer base.

Core Requirements

• Experience: Minimum 5 years in channel management, distribution and MSP account management. Knowledge of cloud-based and SaaS solutions required.
• Network: Established and verifiable relationships within the channel ecosystem are essential.
• Sales Performance: Proven track record of meeting and exceeding quarterly quotas, contributing to sales growth.
• Relationship Management: Strong skills in relationship management and problem-solving.
• Influence: Ability to influence partners to take actions that enhance joint business value.
• Analytical: Proficiency in analyzing data, identifying patterns, and providing insightful recommendations.
• Communication: Excellent presentation, communication, and collaboration skills.
• Adaptability: Flexibility and proactivity in a fast-paced, independent team environment.
• Enthusiasm: Strong initiative, enthusiasm, and a commitment to ongoing learning.
• Technology Acumen: Awareness of current technology trends and the ability to articulate them to partners.

Salary Range

• We are open to discuss salaries based on your skills. The bonuses will be paid based on the results achieved.

About Us

Nord Security is a global leader in internet privacy and security solutions and Lithuania’s second tech unicorn. Established in 2012, Nord Security now has more than 1400 employees and serves millions of users worldwide. Our team has a global mission to shape a more secure and peaceful online future for people everywhere. With that in mind, we built several advanced cybersecurity solutions: NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily.

And we’re always looking to expand our team of:

• Future shapers
• Restless achievers
• Self-movers
• Honest communicators
• Team players

What We Offer

• Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand.
• Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential.
• Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best.
• Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check.
• Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us.
• More free time. Stay with us and additional vacation days will be added to your calendar.
• Additional paid leave. Additional days are covered by us in cases of illness or special occasions.
• Flexibility. Flexible working time arrangement.

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