Partner Solutions Coordinator - June Hiring Class

SiLo; Nashville (TN); In loco; USD 75.000 - 200.000; Tempo pieno

Descrizione del lavoro

SiLo, based in Downtown Nashville, seeks a Partner Solutions Coordinator to join our training-driven team. This entry-level role offers exposure to the entire supply chain and broker functions, with a clear path into our Existing and New Sales teams upon successful training and performance.

You will learn our mission, tools, and processes while contributing to shipments and carrier negotiations in a hands-on environment. Growth is performance-based and rewards effort and results.

Competenze

• 0-2 years of Customer Service/Support experience.
• Conversational in Spanish.
• Supply Chain or Logistics experience is a plus, but not required.
• College degree preferred, but not required.

Mansioni

• Participate in extensive training covering the supply chain industry, company mission, internal tools, SiLo’s sales cycle, and core processes.
• Proactively apply feedback, reflect on challenges, and commit to getting 1% better every day.
• Build skills through delegation and mentorship from senior SiLo team members.
• Efficiently book and build loads within SiLo’s proprietary systems.
• Sell and negotiate shipments to carriers.
• Maintain real-time oversight of shipments to ensure accuracy of details and timely delivery.
• Manage communication over the phone and via email with drivers, dispatchers, and other stakeholders regarding shipment details.
• Maintain knowledge of SiLo’s service offerings and solutions.
• Maintain consistent communication with other SiLo team members.
• Report to our office in downtown Nashville, M-F 7 am-5 pm.

Conoscenze

Customer Service

Spanish (Conversational)

Formazione

College degree preferred

Descrizione del lavoro

The Partner Solutions Coordinator is the foundational role at SiLo where you gain insight into the supply chain industry and learn the SiLo difference. PSCs are at the heart of our mission to redefine the perception and capabilities of a broker's role in the supply chain. PSCs see elevation to our New and Existing Sales teams following participation in our training program.

Responsibilities:

• Participate in extensive training covering the supply chain industry, company mission, internal tools, SiLo’s sales cycle, and core processes
• Proactively apply feedback, reflect on challenges, and commit to getting 1% better every day
• Build skills through delegation and mentorship from senior SiLo team members
• Efficiently book and build loads within SiLo’s proprietary systems
• Sell and negotiate shipments to carriers
• Maintain real-time oversight of shipments to ensure accuracy of details and timely delivery
• Manage communication over the phone and via email with drivers, dispatchers, and other stakeholders regarding shipment details
• Maintain knowledge of SiLo’s service offerings and solutions
• Maintain consistent communication with other SiLo team members
• Report to our office in downtown Nashville, M-F 7 am-5 pm.

Preferred Qualifications:

• 0-2 years of Customer Service/Support experience
• Conversational in the Spanish language
• Supply Chain or Logistics experience is a plus, but not required
• College degree preferred, but not required

Compensation:

As a results-driven organization, we believe in rewarding our employees for their contributions. Following elevation from our training program(Partner Solutions Coordinator), in addition to your base salary, we offer an UNCAPPED commission structure for both our Existing and New Sales Teams. This approach ensures that your earnings directly reflect your actions and success.

Year 1 - $75-$85k

Year 2 - $85k - $125k

Year 3 - Up to $160k in Existing Sales and potential to earn $200k+ in New Sales

About SiLo:

Based in the heart of Downtown Nashville, SiLo was founded in 2020 with a singular mission: “Redefining the perception and capabilities of a broker’s role in the supply chain.”

As a third-party logistics provider, we connect manufacturers with drivers and dispatchers to keep North America’s supply chain moving.

We are a privately funded, debt-free company that has achieved consistent, year-over-year growth. Our success is built on a "North Star" of responsible growth and a commitment to being easy to do business with.

Our Culture:

We are a people-first, partner-first, and performance-driven organization. We believe that professional growth shouldn't have a ceiling. By embracing our core values, we create an environment where we can promote from within, providing every individual the opportunity to learn, apply, and grow to their full potential. At SiLo, we believe feedback is a gift; we embrace it from all directions to ensure we get 1% better every single day.

We are laser-focused on three things:

• Our Mission: Redefining the perception and capabilities of a broker’s role in the supply chain. You will never be asked to do anything other than execute this mission for our Shippers and Carriers. We do this through a culture built on diversity, inclusion, and objective, merit-based rewards.
• Our Core Values: Adaptability, Diligence, Accountability, Partnership, and Trust. These values are the core of our company and the primary factor in how we hire and grow our team.
• Your Success: We believe leadership’s primary job is to set you up for success. We do this by setting clear expectations, providing the necessary resources, and maintaining transparent, consistent communication regarding your performance and growth.