Partner Solutions Architect

Squarespace; New York (NY); Hybrid; USD 105,000 - 191,000; Full time

Job summary

Join a forward-thinking company as a Partner Solutions Architect, where you will empower partners through technical consultations and support. This role offers the chance to work closely with a dynamic Business Development team, driving new partnerships and ensuring seamless integrations. You will leverage your expertise in APIs and software development to guide partners, advocate for their needs, and contribute to the overall success of the company. With a vibrant workplace culture and a commitment to diversity, this position is perfect for those looking to make a significant impact in a collaborative environment.

Benefits

100% covered medical premiums

Fertility and adoption benefits

Headspace mindfulness app subscription

Flexible paid time off

20 weeks parental leave

Employee donation match

Dog-friendly workplace

Free lunch and snacks

Private rooftop

Hack week twice per year

Qualifications

• 5+ years of experience in software development with a focus on APIs.
• Experience in troubleshooting and integrating APIs with engineering teams.

Responsibilities

• Advise partners on best practices for API integration.
• Help troubleshoot advanced issues for partners through consultations.

Skills

Software Development

API Integration

Proactive Communication

Troubleshooting

Technical Documentation

Education

Bachelor's Degree in Computer Science or related field

Tools

Jira

REST APIs

OAuth

Job description

At Squarespace, we believe in the power of the individual to make great things.Through integration partnerships, Squarespace reaches users with the tools and features they need to succeed. We’re looking for a Partner Solutions Architect who is passionate about understanding and supporting those partners as they integrate with our products.

As a Partner Solutions Architect you will collaborate closely with the Business Development team, collectively responsible for driving new partnerships and identifying growth opportunities for the company. You will support partners from initial pitching to post-launch by consulting on how to best integrate, and ensuring a smooth integration, launch and post-launch experience.

We're looking for someone who will enjoy working with our technical product suite and contributing to the team’s goals through a mix of technical consultations, technical support, writing and maintaining API documentation, and generally supporting third-party stakeholders in all of their technical needs. You will also liaise internally with the product-specific and Platform technical teams to ensure a depth of knowledge of the tooling and to provide feedback from our external stakeholders.

You will report directly to the Senior Director, Business Development and be based out of our NYC headquarters.

RESPONSIBILITIES

• Advise business partners on integration best practices with the Squarespace APIs and developer tools
• Help partners troubleshoot advanced issues across Squarespace’s extensibility suite through technical consultations, email, and persistent chats
• Manage the integration and certification process with the partner, determining when an integration may go live
• Advocate on behalf of the partner developer community by sharing partner developer feedback to product and engineering to influence roadmap decisions.
• Resolve technical issues by filing, managing and evaluating bugs and improvements
• Collaborate cross-functionally with Security, Legal, Marketing, Creative, as well as Product and Engineering
• Help maintain developer facing technical documentation on our Developer Portal

QUALIFICATIONS

• 5+ years of relevant professional experience, including 2+ years of Software Development background working with engineering teams, Jira-based workflows and documentation maintenance
• Deep understanding of APIs (REST, OAuth), microservices, and databases
• Experience integrating and troubleshooting APIs
• Experience looking into unfamiliar code to gain insight into underlying issues
• Experience describing the structure, characteristics, and behavior of software to assorted team members who consume it
• A desire to interface with partners and act as their guide to all things technical at Squarespace
• Proactive communicator with the ability to navigate ambiguity and collaborate across diverse stakeholders, both internal and external
• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• Employee donation match to community organizations
• 8 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

Cash Compensation Range: $105,000 - $190,500 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers .

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

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About the company

Squarespace is the all-in-one solution for anyone looking to create abeautiful website. Domains, eCommerce, hosting, galleries, analytics, and24/7 support all included.