Partner Services Program Manager - 61008849

State of South Carolina; Cayce (SC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Vacation Leave: 15 days/year

Sick Leave: 15 days/year

Paid Holidays: 13 per year

Parental Leave

Health/Dental/Vision/Life Insurance

Job summary

South Carolina Department of Public Health seeks a senior supervisor for its Partner Services Program to oversee the DIS unit, provide staff mentorship, and ensure compliance with HIPAA and privacy laws.

The role requires extensive public health experience and leadership in STI/HIV investigations, with responsibilities spanning daily operations, training, and data systems management.

Qualifications

• Bachelor's degree and relevant program experience required.
• Ten years in public health programs, ideally focusing on STD/HIV with medical or investigative tasks.
• Three years supervising Disease Intervention Specialists (DIS) or daily oversight of non-clinical coordinators who perform STI contact tracing.

Responsibilities

• Supervise DIS team units and manage daily workloads.
• Provide training and coaching to staff in interviews and field investigations.
• Ensure HIPAA/privacy compliance and quality assurance.
• Collaborate with internal/external stakeholders to deliver disease interruption services.
• Direct daily partner service unit activities and data systems.

Skills

Mentorship

Training staff

Coaching interviews

Software competencies

Education

Bachelor's degree in physical or social sciences

Master's degree in health science/administration

CDI (Certified in Disease Intervention)

CPH (Certified in Public Health)

CCM (Certified Case Manager)

PMP (Project Management Professional)

Tools

Database systems

Job description

Careers at DPH: Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

Under supervision of the state Partner Services Program Manager, provides supervision to the service area DIS team unit (Case Workers II & II) for HIV/STD Partner Service Activities. Ensures training for new staff, daily workload distribution and management goals. Performs or reviews surveillance analyses, case manage guidance/recommendations and other quality assurance elements with the service area program. Assures HIPAA & privacy standards compliance with federal/state laws and the South Carolina Department of Public Health's STD/HIV/VH Section as well as all other policies and standards. Collaborates with internal public health programs and external health industry stakeholders to provide meaningful and effective disease interrupting services, identify and implement workforce staff development needs/opportunities.

Directs, manages and implements daily partner service unit activities and data systems. Examples of work include performing daily agency administrative activities, demonstrations of mentorship skills, i.e., training and coaching staff in interviews and field investigations and software skills, i.e., ability to teach and use program-relevant software and database systems.

State Minimum Requirement

A bachelor's degree and relevant program experience.

Agency Additional Requirements

Bachelor's degree in physical or social sciences from an accredited - college or university. Ten (10) years working in public health programs, ideally focused on STD/HIV with medical or investigative tasks. Three (3) years supervising Disease Intervention Specialists (DIS), case workers, or providing daily oversight of non-clinical coordinators who perform sexually transmitted infection (STI) contact tracing activities for index case and contacts.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation

A masters degree in a related field of study - health science, service or administrative advance study. Certified in Disease Intervention (CDI), CDC TRAIN - Disease Intervention Training Plan (Course ID 5110), Certified in public health (CPH), Certified Case Manager (CCM), Project Management Professional (PMP), DPH courses: Personnel Practices, Introduction to Supervision, Conflict Resolution, Harassment Prevention Through Awareness, etc.

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.