Partner Program Director

ZipRecruiter; Austin (TX); Remote; USD 170,000 - 200,000; Full time

Job summary

A leading company in AI technology is seeking a Partner Program Director to enhance their channel partner programs and overall experience. The role involves strategic management, metrics analysis, and collaboration with cross-functional teams, requiring strong communication and negotiation skills, alongside solid experience in sales channel operations. This remote position prefers candidates located in Austin, Texas.

Benefits

Market Leader in Total Rewards

Remote-Friendly Culture

Flexible working environment

Career Growth

Qualifications

• Minimum of 5 years of sales channel program and operations experience.
• Strong background in Cloud/SaaS channel programs.
• Ability to work independently and proactively.

Responsibilities

• Lead day-to-day and improve sales channel initiatives.
• Drive partner revenue targets by qualifying Partner Lead opportunities.
• Build, deliver, and maintain program content and collateral.

Skills

Communication

Negotiation

Presentation

Customer Relations

Detail-oriented

Education

Bachelor’s Degree or equivalent

Job description

Founded in 2012, H2O.ai is on a mission to democratize AI. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on their private data. Its open-source technology is trusted by over 20,000 organizations worldwide - including more than half of the Fortune 500 - and powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Singtel, Chipotle, Workday, Progressive Insurance, and NIH.

H2O.ai partners include Dell Technologies, Deloitte, Ernst & (EY), NVIDIA, Snowflake, AWS, Google Cloud Platform (GCP), and VAST. The company's AI for Good program supports nonprofit groups, foundations, and communities in advancing education, healthcare, and environmental conservation. With a vibrant community of 2 million data scientists worldwide, H2O.ai aims to co-create valuable AI applications for all users.

H2O.ai has raised $256 million from investors, including Commonwealth Bank, NVIDIA, Goldman Sachs, Wells Fargo, Capital One, Nexus Ventures, and New York Life.

About This Opportunity

The Partner Program Director will support the creation, positioning, and implementation of partner programs and other channel-focused initiatives impacting the overall partner experience and portability.

Responsibilities include development, communication, management, and operations of channel-facing activities supporting the needs and goals of channel partners, channel leadership, and H2O overall.

The ideal candidate is a self-starter, detail- and data-oriented, results-driven, with strong interpersonal skills, able to adapt to a fast-paced environment, and possesses an executive presence.

This position is remote, with a strong preference for Austin, Texas. Travel required: 30%.

What You Will Do

1. Lead day-to-day and improve sales channel initiatives.
2. Drive partner revenue targets by qualifying Partner Lead opportunities.
3. Align Partner Sales teams with H2O.ai teams.
4. Prepare channel dashboards and analyze data points for sales teams and executive management, focusing on joint pipeline development and tracking.
5. Collaborate with internal partners to enhance the partner experience, operationalize program frameworks & sales processes, and roll out channel offers and incentives.
6. Support the global partner team and Marketing in program rollout and adoption.
7. Build, deliver, and maintain program content and collateral (presentations, guides, bulletins, communications).
8. Work with cross-functional teams to improve partner program processes and resolve issues. Manage, track, and report on initiatives.
9. Develop and maintain partner policies, processes, and systems (CRM, Salesforce).
10. Capture, analyze, and report operational metrics; assist in onboarding new partners.
11. Review partner experience across the Partner Journey to foster loyalty.
12. Other partner-related duties as needed.

What We Are Looking For

• Bachelor’s Degree or equivalent.
• Minimum of 5 years of sales channel program and operations experience.
• Strong background in Cloud/SaaS channel programs.
• Experience with channel programs and tools.
• Ability to work independently and proactively under pressure, managing multiple projects.
• Excellent communication, negotiation, and presentation skills.
• Strong interpersonal and customer relations skills.
• Detail-oriented with a proactive approach to channel operations and programs.

Why H2O.ai?

• Market Leader in Total Rewards
• Remote-Friendly Culture
• Flexible working environment
• Career Growth
• Base Salary Range $170,000 - $200,000

H2O.ai is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected status.

H2O.ai is an innovative AI cloud platform company leading the mission to democratize AI. Our technology is used worldwide across industries, enabling breakthrough solutions and new revenue streams. We employ top machine learning practitioners and promote responsible AI and AI for Good ethos.

Please visit www.H2O.ai to learn more.

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