Partner Program Coordinator

City of Gallatin; United States; Remote; USD 60,000 - 70,000; Full time

Job summary

The City of Gallatin is seeking a self-motivated Partner Program Coordinator to enhance the Unanet Partner Program. The role will focus on managing key processes, engaging with partners, and driving program growth. Ideal candidates will possess strong organizational skills and a Bachelor’s degree or equivalent experience. This opportunity is perfect for someone aspiring to make an impact while collaborating with a talented team.

Qualifications

• 0-3 years of experience with partner program or prior sales experience ideally in B2B software.
• Excellent communication, presentation and relationship-building skills.
• Highly organized with strong attention to detail.

Responsibilities

• Serve as the primary point of contact for partners.
• Manage partnership contracts and ensure proper execution.
• Build and maintain scalable, repeatable processes.

Skills

Communication

Presentation

Relationship-building

Problem-solving

Analytical mindset

Education

Bachelor's degree or equivalent work experience

Tools

Salesforce.com

Confluence

Job description

We're looking for a self-motivated, results-oriented Partner Program Coordinator to join our fast-growing and high-performing sales team. This role will manage the Unanet Partner Program by developing scalable repeatable processes that will enable us to grow the partner program. This is a critical role for the Partner Team as the success of our partner program depends on the continued development and evolution of the partner program. It goes without saying, you will be a key player in the success of our company, and you'll have a passionate, talented, and supportive team behind you.

What You’ll Do

• Serve as the primary point of contact for partners, managing the partner mailbox, portal activity, and incoming requests
• Build and maintain scalable, repeatable processes to support the ongoing development of the Unanet Partner Program, including onboarding, offboarding, and documentation (internal and external) in confluence
• Collaborate with Unanet University to support partners pursuing certification, with a focus on managing prerequisites and tracking progress
• Own and grow the Partner Community—share timely updates, award badges, and drive engagement with evolving content and processes
• Support partner team members by conducting research (prospects, competitors, solutions), preparing solution profiles, and assisting with account management
• Process and track partner-submitted leads, flag potential channel conflicts, and help ensure proper documentation in Salesforce
• Champion Unanet’s value proposition and product portfolio to partners, helping them understand and communicate the benefits of partnering with
• Manage partnership contracts, ensuring proper execution, documentation, and organization across relevant systems and platforms
• Understand and articulate the breadth of Unanet’s product portfolio and its associated value proposition by being able to sell the value of why partner with Unanet
• Keep CRM data and partner records accurate and up to date to support both sales and program reporting needs
• Participate in sales training, team meetings, and ongoing professional development to continually sharpen your partner program knowledge and skills

Your First 90 Days

First 30 Days
You'll immerse yourself in Unanet’s product, the industries we serve, and our partner program strategy. During this time, you'll:

• Meet key teams across the organization and understand how they interact with partners
• Get to know our partners and partner managers
• Gain access to Salesforce and learn how we manage partner program processes
• Begin supporting the partner portal and partner community, familiarizing yourself with engagement strategies and best practices
• Shadow team members to learn day-to-day operation

First 60 Days
You'll start taking on more responsibilities, including:

• Processing partner contracts and lead submissions
• Deepening your understanding of our product positioning and how we support partner and direct sales efforts
• Transitioning from shadowing to actively demonstrating partner program processes to team members

First 90 Days
By this point, you’ll be confidently managing key partner program tasks, including:

• Handling incoming partner requests and overseeing the partner community
• Processing leads and supporting partner engagement efforts
• Effectively communicating the value of Why Partner with Unanet to partners
• Identifying opportunities to streamline and enhance existing processes to drive program growth

Who You Are

• 0-3 years of experience with partner program or prior sales experience ideally in B2B software
• Bachelor's degree or equivalent work experience
• Excellent communication, presentation and relationship-building skills
• Ability to manage multiple projects simultaneously in a fast-paced environment with minimal supervision, ensuring deadlines are met and deliverables are of high quality
• Highly organized with strong attention to detail and ability to prioritize competing tasks
• Collaborative team player who thrives in a cross-functional environment
• Strong problem-solver with an analytical mindset to optimize workflows and processes
• Willing to travel as needed

Your Differentiators

• Experience with ERP software solutions
• Experience in the Government Contracting or Architectural & Engineering Industries
• Experience working with various partner types including: VAR/Reseller, Services/Implementation, Technology and/or Referral Partners
• Knowledge of Salesforce.com
• Power user of Confluence

Our Values

• We are a Team. Employees, customers, and partners working together.
• We are Customer-Focused. Customers are the heart of everything we do.
• We are Driven. Seeking exceptional outcomes.
• We Own our Success. Every employee has a stake in our company.
• We do the right thing and have fun in the process.

The salary range for this opportunity is $60,000-$70,000 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits.

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.