Partner Manager - Macy's Media Network

Macy's; New York (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Inclusive work environment

Competitive pay and benefits

Merit-based incentives

Health and Wellness Benefits

401k with match

Employee Assistance Program

Learning and leadership development

8 paid holidays

Paid Time Off

Tuition assistance (Guild education)

CRG and volunteer opportunities

Autonomy to deliver impactful work

Job summary

Macy's, Inc. is seeking a Media Sales Specialist in New York to develop and manage advertising accounts, partner with brands, agencies and vendors, and drive revenue growth across on-site and off-site campaigns.

You'll create sales materials, RFPs and proposals, collaborate with cross-functional teams, and deliver exceptional client service while maximizing revenues. A background in ad sales and strong presentation skills are essential.

Qualifications

• 3-5 years of ad sales experience for on- and off-site media, including agencies.
• Bachelor's degree or equivalent work experience in a related field.
• Ability to develop sales materials and presentations for clients.
• Strong collaboration with cross-functional teams to maximize revenue and client satisfaction.

Responsibilities

• Contribute to building a pipeline of prospective accounts by identifying and nurturing leads.
• Cultivate relationships to expand and develop client accounts.
• Coordinate with internal and external stakeholders to create sales collateral, presentations, project plans, and account setup information.
• Collaborate with cross‑functional teams (e.g., media planning, operations, analytics) to devise marketing strategies for both on‑site and off‑site initiatives.
• Provide exceptional customer service to clients by promptly responding to requests and ensuring availability for follow‑up questions.
• Analyze campaign results to identify opportunities for enhancing client satisfaction and performance.
• Listen actively to advertisers' needs and generate innovative ideas to enhance and optimize the offerings of Macy’s Media Network, feeding insights to the product development team.

Skills

Sales & Negotiation

Customer Service

Analytical Skills

Online Advertising

Communication & Presentation

Stakeholder Management

Detail Oriented

Education

Bachelor's degree or equivalent

Job description

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Media Sales Specialist will work directly with recognized brands, agencies, and vendor partners to secure advertising revenue and establish themselves as a trusted resource for clients. The Specialist manages their own accounts and collaborates with Sales Leads to support larger accounts. They are responsible for developing sales‑related materials including presentations, RFPs, custom proposals, etc. Seeking input from cross‑functional teams (including Media, Analytics, Product, and Finance) as required, the Specialist ensures the team's main objective of maximizing sales revenues while ensuring utmost client satisfaction is met. This presents a unique opportunity to work in an entrepreneurial environment while benefiting from the resources, organizational support, and existing vendor relationships of an industry leader.

What You Will Do

• Contribute to building a pipeline of prospective accounts by identifying and nurturing leads.
• Cultivate relationships to expand and develop client accounts.
• Coordinate with internal and external stakeholders to create sales collateral, presentations, project plans, and account setup information.
• Collaborate with cross‑functional teams (e.g., media planning, operations, analytics) to devise marketing strategies for both on‑site and off‑site initiatives.
• Provide exceptional customer service to clients by promptly responding to requests and ensuring availability for follow‑up questions.
• Analyze campaign results to identify opportunities for enhancing client satisfaction and performance.
• Listen actively to advertisers' needs and generate innovative ideas to enhance and optimize the offerings of Macy’s Media Network, feeding insights to the product development team.

Skills You Will Need

Sales and Negotiation: Proven ability to secure advertising revenue and build strong relationships with recognized brands, agencies, and vendor partners.

Customer Service: Exceptional customer service skills, including prompt responsiveness to client requests and thorough follow‑up to ensure client satisfaction.

Analytical Skills: Capability to analyze campaign results and identify opportunities for enhancing client satisfaction and performance, demonstrating a data‑driven approach to decision‑making.

Online Advertising Expertise: Deep knowledge of the online advertising space, including exchange and audience‑based selling, with experience in retail media highly desired.

Communication and Presentation: Excellent communication and presentation skills, both written and verbal, essential for effectively conveying ideas and proposals to clients and stakeholders.

Stakeholder Management: Experience managing multiple stakeholders, such as vendors, marketing agencies, and media owners, as well as cross‑functional teams, to ensure project success and alignment with objectives.

Detail‑Oriented: Strong attention to detail in marketing activities, including the development of sales collateral, presentations, reports, and project plans, to ensure accuracy and professionalism.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-5 years of ad sales experience for on‑ and off‑site media, including selling into agencies.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Guild education benefit funds 100% of tuition, books, and fees in designated programs
• Colleague Resource Groups (CRGs) and give‑back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy’s

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance‑based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.