Media Sales Specialist

Macy's; New York (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Tuition reimbursement

Job summary

Macy’s is hiring a Media Sales Specialist to work directly with recognized brands, agencies, and vendor partners, securing advertising revenue and serving as a trusted resource for clients. You will manage your own accounts, develop sales materials, and coordinate with interdepartmental teams to maximize revenue while delivering exceptional client satisfaction.

The role involves building pipelines, expanding accounts, and collaborating with media planning, analytics, and product teams to create

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3-5 years of ad sales experience for on- and off-site media.
• Ability to develop sales collateral, presentations, and RFPs.
• Strong communication and presentation skills.
• Analytical, data-driven with campaign performance analysis.
• Experience collaborating with cross-functional teams (Media, Analytics, Product, Finance).

Responsibilities

• Build and nurture a pipeline of prospective accounts.
• Cultivate client relationships to expand accounts.
• Create sales collateral, presentations, and account setup information.
• Collaborate with cross-functional teams to devise marketing strategies.
• Provide exceptional customer service with prompt responses.
• Analyze campaign results to identify optimization opportunities.
• Listen to advertisers’ needs and feed insights to product development.
• Foster an environment of respect to strengthen relationships.

Skills

Sales & Negotiation

Customer Service

Analytical Skills

Online Advertising

Communication

Stakeholder Management

Detail-Oriented

Education

Bachelor's degree or equivalent

Job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Media Sales Specialist will work directly with recognized brands, agencies, and vendor partners to secure advertising revenue and establish themselves as a trusted resource for clients. The Specialist manages their own accounts and collaborates with Sales Leads to support larger accounts. They are responsible for developing sales-related materials including presentations, RFPs, custom proposals, etc. Seeking input from cross-functional teams (including Media, Analytics, Product, and Finance) as required, the Specialist ensures the team's main objective of maximizing sales revenues while ensuring utmost client satisfaction is met. This presents a unique opportunity to work in an entrepreneurial environment while benefiting from the resources, organizational support, and existing vendor relationships of an industry leader.

What You Will Do

• Contribute to building a pipeline of prospective accounts by identifying and nurturing leads.
• Cultivate relationships to expand and develop client accounts.
• Coordinate with internal and external stakeholders to create sales collateral, presentations, project plans, and account setup information.
• Collaborate with cross-functional teams (e.g., media planning, operations, analytics) to devise marketing strategies for both on-site and off-site initiatives.
• Provide exceptional customer service to clients by promptly responding to requests and ensuring availability for follow-up questions.
• Analyze campaign results to identify opportunities for enhancing client satisfaction and performance.
• Listen actively to advertisers' needs and generate innovative ideas to enhance and optimize the offerings of Macy’s Media Network, feeding insights to the product development team.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills You Will Need

Sales and Negotiation: Proven ability to secure advertising revenue and build strong relationships with recognized brands, agencies, and vendor partners.

Customer Service: Exceptional customer service skills, including prompt responsiveness to client requests and thorough follow-up to ensure client satisfaction.

Analytical Skills: Capability to analyze campaign results and identify opportunities for enhancing client satisfaction and performance, demonstrating a data-driven approach to decision-making.

Online Advertising Expertise: Deep knowledge of the online advertising space, including exchange and audience-based selling, with experience in retail media highly desired.

Communication and Presentation: Excellent communication and presentation skills, both written and verbal, essential for effectively conveying ideas and proposals to clients and stakeholders.

Stakeholder Management: Experience managing multiple stakeholders, such as vendors, marketing agencies, and media owners, as well as cross-functional teams, to ensure project success and alignment with objectives.

Detail-Oriented: Strong attention to detail in marketing activities, including the development of sales collateral, presentations, reports, and project plans, to ensure accuracy and professionalism.

Who You Are

• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-5 years of ad sales experience for on- and off-site media, including selling into agencies.
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some Additional Benefits We Offer Include

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

DIGITAL00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.