Partner Management Ld Officer - C13

Citi; Chicago (IL); On-site; USD 126,000 - 189,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident & disability insurance

Wellness programs

Paid time off (vacation, sick leave, ɪ

Job summary

Citi is seeking a Partner Management Lead Officer on the Costco Product team in Schaumburg, IL. This role supports growth strategies for the Costco Anywhere Visa Card by developing and launching acquisition campaigns and collaborating with cross-functional teams to meet financial targets.

You will analyze program results, manage the project tracker, document processes, and leverage AI tools to drive efficiency while upholding compliance and safeguarding Citi's assets.

Qualifications

• 6-10 years relevant experience in marketing, product or project management and client/relationship management.
• Bachelor's degree in Business, Communications, Marketing, or Finance; MBA desirable.
• Strong written and verbal communication skills.
• Experience in private label credit or bankcard industry preferred.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Drive acquisition with cross-functional teams and manage growth projects.
• Design and launch acquisition campaigns with Costco partnership.
• Monitor financial targets and program profitability.
• Support product owner with requirement gathering and collateral routing.
• Maintain project tracker with milestones and progress.
• Ensure compliance and risk management.

Skills

Communication

Marketing

Product management

Project management

Relationship management

Teamwork

AI awareness

Education

Bachelor's degree in Business/Communications/Marketing/Finance

MBA desirable

Tools

Microsoft Excel

MS Office

Job description

The Costco Anywhere Visa Card is one of the industry’s largest credit card programs. This Partner Management Lead Officer role on the Costco Product team supports the program's growth strategies and contributes to its overall success. This team member will assist with the development and execution of acquisition strategies for both the Consumer and Small Business portfolios. Key activities include supporting the relationship with Costco to help design and launch acquisition campaigns, collaborating with cross-functional teams on growth projects, and helping to monitor progress against financial targets. The role requires a proactive individual with a strong analytical mindset who can work effectively with stakeholders and assist in translating program insights into actionable recommendations that help deliver on program goals and support the partner relationship.

Responsibilities:

• Serves as a key liaison with the Partner, supporting profitable portfolio growth, ensuring delivery of marketing and financial/business plans, and strengthening the client relationship
• Drives new account acquisition in partnership with Marketing and cross-functional teams
• Partners with Marketing to execute strategy across all channels, including pre-selected direct mail, Costco channel credit integration, Citi.com, email, paid media, and in-store offers
• Identifies funnel optimization opportunities through competitor analysis and supports the Product Owner in developing new acquisition capabilities (e.g., requirement gathering, collateral routing)
• Collaborates with cross-functional teams on strategy coordination, opportunity sizing, partner approvals, and sharing campaign results
• Analyzes program results to improve performance and profitability
• Manages the project tracker, including establishing milestones, monitoring progress, and escalating delays
• Documents processes related to product support (develops and maintains desktop procedures/manuals)
• Builds and maintains positive business relationships, and consistently delivers quality client interaction
• Leverages tools like AI to improve efficiency, productivity, and performance
• Appropriately assesses risk in all business decisions, upholding the firm’s reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to policy, exercising sound ethical judgment, and escalating/managing/reporting control issues with transparency

Qualifications:

• 6-10 years relevant experience
• Bachelor's degree in Business, Communications, Marketing, or Finance. Must have experience in marketing, product or project management and client/relationship management experience. MBA desirable. Private label credit or bankcard industry experience preferred.
• Consistently demonstrates clear and concise written and verbal communication skills
• High-energy, self-motivated individual with the ability to drive results with a sense of urgency, ownership and accountability.
• Ability to promote teamwork and collaboration at all levels of the organization.
• Forward thinker with the flexibility to adapt to and drive change in a dynamic business environment.
• Demonstrated ability to prioritize effectively and handle multiple, diverse projects simultaneously.
• Experience leveraging AI to improve efficiency and productivity
• Proficient in Microsoft Office with an emphasis on MS Excel

Job Family Group: Consumer Sales

Job Family: Consumer Business Development

Time Type: Full time

Primary Location: Schaumburg Illinois United States

Primary Location Full Time Salary Range: $125,760.00 - $188,640.00

Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date: Sep 24, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.