Partner Engineer II (Developer Support Engineer, Fullstack)

Seibold GmbH; Los Angeles, San Francisco (CA, CA); Hybrid; CAD 102,000 - 142,000; Full time

Job summary

Join a forward-thinking company as a Partner Engineer, where you'll leverage your full-stack skills to enhance merchant integrations and ensure seamless service level agreement reporting. This role is pivotal in shaping the developer support experience, allowing you to collaborate with diverse teams and lead technical discussions. With a commitment to transparency and collaboration, you will help create a supportive environment that fosters personal growth and high-quality software solutions. This innovative firm offers a remote-first culture, competitive compensation, and a comprehensive benefits package, making it an exciting opportunity for passionate engineers looking to make a difference.

Benefits

100% subsidized medical coverage

Dental and vision coverage

Flexible Spending Wallets

Employee stock purchase plan

Competitive vacation and holiday schedules

Qualifications

• 1-3 years of software engineering experience required.
• Strong communication and collaboration skills are essential.

Responsibilities

• Design and implement reliable software systems for merchants.
• Fix integration bugs and support thousands of merchants.

Skills

Full Stack Development

Distributed Systems

AWS

MySQL

GitHub

Cross-team Communication

Collaboration

Education

Bachelor's Degree in Computer Science or related field

Tools

GitHub

AWS

MySQL

Job description

Remote Canada

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We're looking for a dynamic Partner Engineer with full-stack skills to join our Developer Support Engineering team. This role is critical to Affirm’s business, enabling automated service level agreement reporting & incident communications platforms for our merchants. Alongside developing full-stack software systems, you will identify and seamlessly fix bugs on our merchant integrations. You will combine your skills as a full-stack developer and an empathetic communicator to debug complex technical issues. Your communication to developers and business owners alike is technically sophisticated, authentic, and genuinely helpful. You delight normally cynical engineers, who are used to the ‘black-hole’ support experiences they get from the traditional players. Partner Engineers on the Developer Support Engineering team are a part of the engineering organization at Affirm and work closely with Product, Operations, Account Management, and Merchant Care teams.

What you'll do

• Plan, design, communicate and implement reliable and extensible software systems
• Build and maintain services that store the service level agreement data and incident communications workflows that build trust with our merchants
• Lead others by example to establish a collaborative work environment that fosters autonomy, transparency, high degree of craftsmanship, and personal growth
• Facilitate technical discussions and plans to improve our software quality
• Fix integration bugs autonomously to support thousands of merchants
• Collaborate with engineers within our partner extensions team and across the organization to fix integration bugs
• Participate in Incident Communications on-call rotations

What we look for

• Fluent in full stack development and distributed systems
• 1-3 years of software engineering experience
• Strong cross-team communication and collaboration
• Familiarity with AWS, RPC, MySQL and Github
• Experienced at synthesizing complex business, product, and technical requirements to consistently produce high quality system designs and software

Pay Grade - J

Equity Grade - 3

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $102,000 - $142,000 ($CAD)

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.