Partner Engagement Coordinator

TRG; Westlake (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

TRG in Westlake, Ohio is seeking a Partner Engagement Administrator to drive partner growth, empower channels, and oversee the programs that keep partnerships thriving. You’ll build relationships, deliver training, and align partner initiatives with sales and marketing strategies.

In this role you’ll coordinate onboarding, enablement tools, events, and ongoing communications, while tracking KPIs and optimizing processes to maximize partner impact and revenue.

Qualifications

• Excellent communication and relationship-building skills.
• Able to work cross-functionally across sales and marketing.
• Experience supporting sales enablement, tradeshows, or partner marketing initiatives.
• Ability to exercise discretion, good judgment and maintain confidentiality.

Responsibilities

• Partner Engagement Execution: Oversees end-to-end execution of partner engagement initiatives.
• Onboarding & Enablement: Lead onboarding workflows and ensure training delivery.
• Communication & Partner Management: Serve as main point of contact between internal teams and TRG partners.
• Event Coordination: Collaborate on partner-led or joint events and manage logistics.
• Reporting & Optimization: Track KPIs related to partner satisfaction and revenue contribution.

Skills

Communication

Relationship-building

Cross-functional teamwork

Sales enablement support

Discretion/confidentiality

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

The Partner Engagement Administrator fuels partner growth and strengthens our channel ecosystem. In this role, you’ll build impactful relationships, empower partners with the tools and resources they need, and oversee the tactical elements that keep programs running seamlessly. If you’re passionate about driving results through collaboration and execution, this is your opportunity to make a big impact.

Essential Functions

• Partner Engagement Execution
• Oversees end-to-end execution of partner engagement initiatives
• Coordinate internal stakeholders and ensure project timelines are met
• Align partner initiatives with broader sales and marketing strategies
• Help generate new partners leads to help fuel the sales pipeline and foster growth
• Onboarding & Enablement
• Lead new partner onboarding workflows
• Ensure delivery of training, product demos, and sales enablement tools
• Track progress and milestones to ensure a successful ramp-up
• Communication & Partner Management
• Serve as main point of contact between internal teams and TRG partners
• Facilitate regular updates, business reviews, and partner feedback sessions
• Develop and maintain partner documentation, dashboards, and communication hubs
• Event Coordination
• Collaborate with internal and external marketing teams to support partner-led or joint events (webinars, tradeshows, Sales Kickoffs, etc.)
• Coordinate logistics, timelines, and deliverables from both sales and partner teams
• Reporting & Optimization
• Track KPIs related to partner satisfaction, engagement, and contribution to revenue
• Identify bottlenecks and recommend process improvements
• Ensure consistent post-project evaluations and stakeholder debriefs
• Employee may be asked to complete related duties other than those indicated above as assigned by their supervisor.

Qualifications

• Bachelor’s Degree from an accredited university or equivalent relevant work experience
• Excellent communication and relationship-building skills
• Ability to work cross-functionally across sales and marketing
• Experience supporting sales enablement, tradeshows, or partner marketing initiatives
• Ability to use discretion, exercise good judgment and resourcefulness, tact, diplomacy and maintain strict confidentiality
• Proficiency with tools like Microsoft Office and other related software platforms
• Ability to take and pass a background check

Performance Requirements

• Must maintain regular and reliable attendance to the satisfaction of management
• Must be able to operate a computer and other position related technologiesMust be able to work flexible hours as needed
• Must be able to clearly and confidentially communicate with TRG employees and other stakeholders
• Must adhere to all TRG Values at all times

Physical Requirements

• Must be able to remain in a stationary position 75% of the time
• Must be able to access work locations
• Must be able to stoop, stand, walk, bend, and stay upright to perform work
• Must be able to visually read written and digital information
• Must be able to visually determine the accuracy, neatness, and thoroughness of work assigned and/or to make general observations of facilities or structures
• Must be able to receive detailed information through oral communication

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.