Partner Community Manager

Recorded Future; Boston (MA); On-site; USD 105,000 - 175,000; Full time

Job summary

Recorded Future is seeking a mid-senior level Partner Community Manager in Boston to enhance global partner engagement. This exciting role involves managing the Partner Portal and leading communication initiatives aimed at building strong partner relationships. Ideal candidates will have substantial experience in partner community building and digital strategies within the cybersecurity field.

Qualifications

• 5+ years of experience in partner community building or digital engagement.
• 3+ years of experience with PRM or community platforms.
• Proven experience collaborating across functions like Marketing and Product.

Responsibilities

• Own and evolve the Partner Portal for digital partner experience.
• Create scalable communication programs including newsletters and webinars.
• Develop partner scoring models to prioritize internal team efforts.

Skills

Partner community building

Digital engagement

Content strategy

Reporting

Cross-functional collaboration

Tools

Channeltivity

Salesforce

Job description

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With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

Join Recorded Future as our first-ever Partner Community Manager and build the foundation for a global partner engagement function. In this newly created role, you’ll own and evolve the Partner Portal as the central hub for all digital partner communications, content, and connection. You’ll bring structure, cadence, and clarity to how we scale partner engagement into a high-impact experience that strengthens relationships across our ecosystem. Your work will directly influence which partners we prioritize, how we enable them, and how we unlock the next phase of ecosystem growth.

What You’ll Do as the Partner Community Manager:

• Own and evolve the Partner Portal to deliver a cohesive and modern digital partner experience
• Lead the rollout and ongoing administration of Channeltivity, our Partner Relationship Management (PRM) tool
• Create and execute scalable communication programs (newsletters, webinars, product updates)
• Build and maintain reporting on partner engagement, sentiment, and content performance
• Develop and operationalize partner scoring models to help internal teams prioritize efforts
• Partner with Marketing, Product, and Enablement to curate and publish timely, high-impact content
• Organize and manage on-demand partner events in partnership with regional teams
• Build systems and processes that bring structure and scale to partner engagement globally
  
  
  

What You’ll Bring as the Partner Community Manager:

• 5+ years of experience in partner community building, digital engagement, or content strategy
• 3+ years of experience administering PRM or community platforms (Channeltivity experience a plus)
• Familiarity with partner workflows in Salesforce and concepts like deal registration and referrals
• Strong reporting and systems orientation, with experience building cadence and process from scratch
• Proven cross-functional collaboration across Marketing, Product, and Partner teams
• A proactive, creative mindset with a passion for building repeatable, high-impact programs
• Experience in cybersecurity or a similarly complex domain is a strong plus
  
  
  

Why should you join Recorded Future?

Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.

Want more info?

Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence

Linkedin, Instagram & Twitter: What’s happening at Recorded Future

The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field

Timeline: History of Recorded Future

Recognition: Check out our awards and announcements

We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.

If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at [e-mail]

Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.

Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.

Notice to Agency and Search Firm Representatives:

Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.

Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Computer and Network Security and Software Development

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