Partner and Customer PR Manager

150 Intel Americas, Inc.; Santa Clara (CA); Hybrid; USD 121,000 - 205,000; Full time

Job summary

Intel is seeking a Partner and Customer PR Specialist to uncover and tell stories that showcase Intel's technology and ecosystem. You will collaborate with sales, partner marketing, product communications and business teams to identify and amplify customer and partner stories through earned and owned channels.

The role requires strong writing, pitching, and editorial judgment to move cross-functional initiatives from idea to execution.

Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, or a related field, and 4+ years of experience in corporate communications or public relations.
• Demonstrated proficiency in media relations, communication campaigns, and stakeholder management.
• Experience in global communications or working with cross-functional, international teams.
• Strong ability to craft messages and communication materials tailored to diverse audiences.
• Demonstrated success in implementing innovative communication strategies that drive measurable impact.

Responsibilities

• Drive proactive customer and partner storytelling across Intel's teams.
• Build a global storytelling pipeline with editorial calendar and activation plans.
• Develop and execute earned media strategies with priority business, technology and trade media, and influencers.
• Create compelling owned content across channels for Intel's owned channels and integrated campaigns.
• Manage partner content review and governance to ensure accuracy and brand alignment.
• Measure impact and optimize performance of media coverage and storytelling programs.
• Leverage AI-enabled research and content tools to improve storytelling efficiency.

Skills

Media relations

Campaigns

Stakeholder mgmt

Global communications

Message crafting

Education

Bachelor's degree in Communications, Marketing, Journalism, or a related field

Job description

Job Description

Intel is seeking a collaborative and results-oriented Partner and Customer PR Specialist to uncover and tell compelling stories that showcase the impact of Intel's technology and strength of its global ecosystem. Reporting to the Head of Strategic Media and Campaigns, this role will work across Intel's public relations, sales, marketing, business teams, and partner organizations to identify, develop and amplify stories--through earned and owned channels--that advance Intel's strategic narratives and strengthen its industry reputation. The ideal candidate is a proactive storyteller and accomplished media relations professional who can turn complex technology and business milestones into differentiated, relatable narratives. This person will build strong relationships across a global, matrixed organization; work directly with customers and partners to develop credible third-party advocacy; and translate story opportunities into impactful earned media coverage and integrated content across Intel's owned and social channels. Success in the role requires a combination of strategic thinking, exceptional writing and pitching skills, sound editorial judgment, and the ability to move complex, cross-functional initiatives from idea to execution.

Key Responsibilities

• Drive proactive customer and partner storytelling. Partner with sales, partner marketing, product communications and business teams to uncover, develop and prioritize customer and ecosystem stories aligned with Intel's strategic priorities and reputation goals.
• Build a global storytelling pipeline. Working across marketing, sales, business and communications teams, establish and co-manage a cross-functional database and editorial calendar of customer and partner opportunities, tracking story readiness, supporting evidence, stakeholders, approvals, timing and activation plans.
• Develop and execute earned media strategies. Create compelling customer and partner story angles and proactively pitch and secure coverage with priority business, technology and trade media, as well as relevant industry influencers.
• Create compelling owned content across channels. Develop and adapt customer and partner success stories, executive content, blog posts, contributed articles, video concepts, social content and other storytelling assets for Intel's owned channels and integrated campaigns.
• Manage partner content review and governance. Oversee Intel's third-party content review program, coordinating reviews and approvals to ensure accuracy, messaging alignment, brand consistency and appropriate use of Intel references across partner-generated content.
• Measure impact and optimize performance. Track and evaluate media coverage, message pull-through, third-party validation, audience relevance and broader communications outcomes to inform future story development and investment priorities.
• Leverage emerging tools and approaches. Apply AI-enabled research, media intelligence and content tools to identify opportunities, improve workflow efficiency, and strengthen the effectiveness of storytelling programs.

Minimum Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, or a related field, and 4+ years of experience in corporate communications or public relations.
• Demonstrated proficiency in media relations, communication campaigns, and stakeholder management.
• Experience in global communications or working with cross-functional, international teams.
• Strong ability to craft messages and communication materials tailored to diverse audiences.
• Demonstrated success in implementing innovative communication strategies that drive measurable impact.

Preferred Qualifications

• Master's degree in Communications, Marketing, Journalism, or a related field.
• Experience managing teams in the development and delivery of communication strategies.
• Proven ability to manage and optimize program budgets, schedules, and scopes effectively.
• Strong interpersonal skills, with an ability to inspire, develop, and motivate teams effectively.
• Ability to thrive in a fast-paced environment, balancing multiple priorities and delivering results.

Your expertise and leadership can make a meaningful difference as part of our communication efforts. Join Intel and play a pivotal role in shaping the narrative and driving connections that matter.

Job Details

Job Type: Experienced Hire
Shift: Shift 1 (United States of America)
Primary Location: US, California, Santa Clara
Additional Locations: US, Arizona, Phoenix, US, California, Folsom, US, Oregon, Hillsboro

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.

Annual Salary Range

For jobs which could be performed in the US: $121,390.00-204,980.00 USD. The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.

Additional Information

* Job posting details (such as work model, location or time type) are subject to change.
* Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.