Partner Account Specialist

Genetec; Oregon; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

401K match

Training Tuition Reimbursement Program

Work-life balance with flexible hours

Job summary

Genetec seeks a Partner Account Specialist to grow Certified Partners in an assigned territory and advance their adoption of Genetec SC SaaS. You will serve as the main contact, provide tools and knowledge, and drive partners toward Unified and Unified Elite.

You will educate partners on SC SaaS offerings, help plan growth, and support pipelines with CRM data across Genetec product lines. Travel to partner sites is required as part of territory collaboration.

Qualifications

• 5+ years in inside sales, partner development, or tech sales.
• Proven ability to drive product adoption and enablement remotely.
• Strong knowledge of channel/SaaS sales models.
• Excellent communication to engage partners remotely.

Responsibilities

• Serve as the primary point of contact for Certified Partners and guide them to success with Genetec solutions.
• Conduct business planning and performance reviews to identify growth opportunities.
• Drive conversion of Certified Partners to Unified and Unified Elite.
• Educate partners on SC SaaS offerings, value propositions, and use cases.
• Guide on positioning SC SaaS to end users for maximum impact.
• Support partners in overcoming objections and building confidence to sell SC SaaS.
• Track and report on SC SaaS engagement, pipeline growth, and closed deals.
• Coordinate partner training programs and keep partners up to date on Genetec portfolio.

Skills

Inside sales

Partner development

SaaS sales

CRM tools

Remote communication

Travel readiness

Job description

Job overview:

The Partner Account Specialist is responsible for supporting and developing Certified Partners within an assigned territory, helping them grow their business with Genetec solutions. This role focuses on SC SaaS adoption, nurturing partner relationships, and driving the conversion of Certified Partners to Unified and Unified Elite.

Your day at a glance:

• Serve as the primary point of contact for Certified Partners, ensuring they have the tools and knowledge to succeed with Genetec solutions
• Conduct business planning and performance reviews to identify growth opportunities and strengthen partner engagement
• Drive the conversion of Certified Partners to Unified and Unified Elite by demonstrating the benefits of deeper partnership with Genetec
• Educate partners on SC SaaS product offerings, value propositions, and ideal use cases
• Guide partners on how and when to position SC SaaS to end users for maximum impact
• Support partners in overcoming objections and building confidence in selling SC SaaS
• Track and report on SC SaaS engagement, pipeline growth, and closed deals
• Coordinate partner learning paths and training programs, ensuring Certified Partners stay up to date on the full Genetec portfolio
• Reinforce training through product demonstrations, sales guidance, and real-world application
• Act as a trusted advisor, helping partners leverage Genetec’s ecosystem to drive success
• Monitor partner sales pipelines in the CRM, ensuring engagement and deal acceleration across all Genetec product lines
• Work with partners to increase pipeline activity and close rates for SC SaaS
• Follow up on assigned leads, ensuring timely engagement and conversion
• Support transactional business, including small- to medium-sized system designs and associated BOMs
• Assist partners in end-user meetings and product demonstrations, ensuring they are confident in presenting Genetec solutions
• Provide technical support by liaising with technology partners to address product integration questions
• Work closely with other CDS’s and Partner Account Executives (PAEs) to ensure smooth territory collaboration and alignment on partner engagement strategies

What makes you a great fit:

• 5+ years of experience in inside sales, partner development, or technology sales
• Proven ability to drive product adoption and enablement in a remote sales environment
• Strong knowledge of channel sales and SaaS sales models
• Exceptional communication skills, with the ability to engage and influence partners remotely
• Experience managing a sales pipeline and tracking adoption metrics using CRM tools
• Requires travel to partner sites. Preference is candidate lives in territory

Your technical expertise:

• Growth and revenue generation from Certified Partners
• SC SaaS adoption rate and number of Certified Partners actively selling it
• Conversion rate of Certified Partners to Unified and Unified Elite
• Partner engagement in training and enablement initiatives
• Pipeline growth and closed deals across all Genetec solutions

An asset if you have:

• Proactive & Results-Oriented: Takes ownership of Certified Partner growth and SC SaaS adoption
• Strategic & Adaptable: Follows a structured sales framework but can adapt based on partner needs
• Strong Influencer & Communicator: Can engage, educate, and inspire partners to sell Genetec solutions effectively
• Collaborative Mindset: Works seamlessly across multiple internal teams to ensure partner success

Let’s talk perks!

• Attractive compensation package with 401K match
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.