Partner Account Manager

Alarm.com; Arlington (VA); Hybrid; USD 50,000 - 68,000; Full time

Job summary

Alarm.com is seeking a Partner Success Executive to manage regional partners, acting as their trusted advisor to ensure thriving usage of Alarm.com’s product suite. The role emphasizes strategic relationship management and drives partner-driven revenue growth.

You will collaborate with field teams, interface with internal departments, and represent Alarm.com at industry events. A 1+ year track record in sales or account management supports success in this hybrid role based near Tysons Corner,

Qualifications

• 1+ years of experience in sales, account management, or a customer-facing role.
• Experience making outbound calls to engage partners and drive growth.
• Familiarity with CRM/sales automation to track pipeline and workflow.
• Comfort presenting to audiences and communicating effectively.
• Willingness to travel up to 15% and collaborate in-person at Tysons Corner.

Responsibilities

• Empower Partners & Drive Growth: educate partners on product releases to influence sales activity and revenue growth.
• Collaborative Field Strategy: work with Territory AE and Sales Ops to target dealers and execute sales strategies.
• Cross-Functional Collaboration: represent partner needs to Dealer Ops, Sales Support, Product, and Marketing.
• Be the Face of Alarm.com: attend industry events, associations, and networking opportunities.

Skills

Sales experience

Proactive outreach

CRM experience

Communication

Travel readiness

Tools

Salesforce

Job description

Alarm.com is the undisputed industry leader in cloud-based security and smart tech solutions. Our continuous innovation sets us apart, and we are looking for driven, relationship-focused professionals to join our fast-growing team.As aPartner Success Executive, you will step into a highly collaborative, commission-carrying role that rewards your ability to build genuine relationships and drive partner success.

If you are passionate about helping businesses grow, eager to master the world of B2B SaaS sales, and looking to build a long-term career with an innovative technology company, this could be the role for you.

YOUR IMPACT:
This role is all about strategic relationship management. You will own an assigned set of regional partners, acting as their trusted advisor to ensure they thrive using Alarm.com’s suite of products. Your day-to-day will look like this:

• Empower Partners & Drive Growth: Develop deep connections with your assigned partners. You will actively educate them on our latest product releases and features to influence their sales activity, ensuring their business thrives while contributing to your territory's overall revenue growth.
• Collaborative Field Strategy: Partner closely with your territory’s field Account Executive and the Sales Operations team to identify high-potential target dealers and execute coordinated, win-win sales strategies.
• Cross-Functional Collaboration: Act as the internal voice of the partner, interfacing with Dealer Operations, Sales Support, Product Management, and Marketing to ensure a flawless customer experience.
• Be the Face of Alarm.com: Take the relationship beyond the phone by representing the company at industry association meetings, trade shows, and networking events.

WHAT YOU BRING TO THE TABLE:

• Experience: 1+ years of experience in sales, account management, or a customer-facing role.
• Proactive Outreach: You are comfortable picking up the phone. You have experience making consistent, strategic outbound calls to engage both existing and prospective partners, keeping them informed and motivated.
• Tech Savvy: Experience using CRM/sales automation products (like Salesforce.com) to track your pipeline and manage your daily workflow.
• Communication Skills: You are a natural conversationalist who can drive productive business discussions and feels completely comfortable presenting in front of audiences.
• Mobility & Collaboration: Willingness to travel up to 15% of the time, and excited to collaborate in-person with the team at our Tysons Corner office 4 days a week.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com 's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com 's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

In connection with your application, we collect information that identifies, reasonably relates to or describes you ('Personal Information'). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com , please email your company information and standard agreement to [e-mail] .

JR105829

LI# - Hybrid

The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package.

Base Salary Range

$59,000 - $59,000 USD