Participation Administrator

ConnectOne Bank; Union (NJ); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

World class health benefits

401k with employer match

Hybrid work model

Tuition reimbursement

Employee events

Job summary

ConnectOne Bank is seeking a Participation Administrator to manage participation loan transactions, payments, credits, and related processing. The role requires accuracy, regulatory awareness, and a focus on client service within a collaborative team.

You will handle mailed payments, monitor lockbox postings, coordinate with loan officers, and ensure proper documentation. Hybrid work options may apply; the bank emphasizes People First and Equal Housing opportunities.

Qualifications

• 2–3 years of participation loan processing experience.
• Familiar with federal regulations such as BSA and GLBA.
• Strong customer service and professional demeanor.

Responsibilities

• Process all participation transactions including advances, credits, and debits.
• Process mailed check payments and monitor lockbox postings.
• Coordinate approvals with account officers and maintain required backups.
• Maintain and update loan accounts and related documentation.

Skills

People First mindset

Regulatory knowledge

Customer service

Loan processing

Participation loans

Job description

Description

About us:

ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.

ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry’s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission.

People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at “a better place to be”.

ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.

About this role:

The Participation Administrator is responsible for processing all participation loan transactions, such as payments, credits, advances, wires, rate changes and aiding in processing non-participation transactions as well. Will also process mailed payments and check the lockbox payment website to ensure payments are posted and exception items are decisioned.

In this role you will:

• Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
• Process all participation transactions, both internal and external including advances, credits, and debits to checking accounts.
• Process mailed check payments.
• Monitor Checkalt website to ensure lockbox payments are posted properly.
• Utilize and print daily maintenance reports. Review changes and provides backup documents for maintenance performed on accounts.
• Processe loan transactions for branches, loan officers, and external customers submitted via Loan Operations email group.
• Ensure that emails requests to process payments, dda credits, loan advances, etc. balances to the Loan Control GL.
• Obtain approvals from respective account officers on advance requests.
• Perform general maintenance on accounts such as change of address and auto transfer/ACH requests.

Must haves:

• Strong “People First” interest and ability.
• Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and US PATRIOT Act.
• Familiarity with Bank security and safety practices.
• Knowledge of CNOB products and services.
• Knowledge of loan documentation including maintenance, review and filing of loans.
• Knowledge of participation loans.
• 2-3 years Participation Loan Processing experience.

Additional information

Benefits:

• World class health, vision, and dental benefits on day one
• 401k with employer match
• Hybrid work from home (depending on role)
• Employee appreciation events (team building, softball games, food truck days, etc..)
• Employee assistance programs (EAP)
• Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
• Tuition reimbursement
• Employee Discount perks
• CNOB Community Service Events

….and much, much more!

Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us “a better place to be!”

ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of

employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.