Loan Processor

ConnectOne Bank; United States; Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

World class health, vision, and dental

401k with employer match

Hybrid work from home

Employee appreciation events

Employee assistance programs (EAP)

Wellness programs

Tuition reimbursement

Employee Discount perks

CNOB Community Service Events

Job summary

ConnectOne Bank is seeking a Loan Processor to support its Residential and Consumer Lending effort. You will review applications, order credit reports, verify employment and other details, and prepare disclosures and closing documents as needed.

You will maintain professional client service, handle inquiries, and help create new loan files while ensuring compliance with federal regulations. This role offers a hybrid work arrangement and opportunities to grow within a growth‑focused bank.

Qualifications

• Strong “People First” interest and ability.
• Knowledge of CNOB products and Residential and Consumer services preferred.
• Knowledge of relevant Federal and State banking regulations (e.g., BSA, CRA, ADA, GLBA, Reg E, USA PATRIOT Act).
• Strong management skills.
• Excellent communication and interpersonal skills.
• Attention to detail with ability to prioritize in a high‑volume environment.

Responsibilities

• Review applications for completeness and investigate applicants’ backgrounds.
• Order credit reports and related verifications as needed by a lending officer.
• Validate client information on the application (employment/wage history, contact details).
• Provide disclosures to ensure compliance with federal regulations.
• Assist in preparing loan closing documents and forward to branches or attorneys.
• Create new loan files and maintain accuracy of records.
• Handle customer inquiries (phone and written) related to application status.

Skills

People First

Communication

Interpersonal skills

Regulatory knowledge

Attention to detail

Google apps

Tools

Google apps

Job description

About us

ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.

ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high‑performing commercial bank, inspiring a new model for our industry’s future. By embracing technology and all the ways it can help us become a world‑class service organization, we support small business owners by fuelling their mission.

People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward‑thinking skills, thrive in an entrepreneurial setting, and succeed at “a better place to be”.

ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.

About this role

The Loan Processor is responsible for ordering investigative reports and processing loan applications to support the Bank’s Residential and Consumer Lending effort.

In this role you will

• Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing clients excellent service, always striving to make CNOB “A Better Place to Be”
• Review applications for completeness and investigate applicants’ backgrounds.
• Order credit reports (e.g., Experian, property search, appraisal, judgment search or other as deemed necessary) by a lending officer.
• Validate client information supplied on the application (e.g., employment and wage history, telephone numbers; send out Verification of Employment (VOE), Verification of Rent or Mortgage (VOM), Verification of Deposit (VOD).
• Provide applicants with proper disclosures to ensure compliance with federal regulations.
• Assist in preparing loan closing documents; forward to assigned branches or attorneys.
• Create new loan files.
• Handle customer inquiries (phone and written correspondence) as related to their application status.

Must haves

• Strong “People First” interest and ability.
• Knowledge of CNOB products and Residential and Consumer services preferred.
• Knowledge of relevant Federal and State banking regulations (e.g., Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm‑Leach‑Bliley Act, Regulation E and US PATRIOT Act).
• Strong management skills.
• Excellent communication and interpersonal skills.
• Attention to detail with ability to prioritize in a high‑volume environment.

Bonus Points For

• Working knowledge of Google applications and products
• 1+ year of residential loan processing experience

Additional information

Benefits

• World class health, vision, and dental benefits on day one
• 401k with employer match
• Hybrid work from home (depending on role)
• Employee appreciation events (team building, softball games, food truck days, etc..)
• Employee assistance programs (EAP)
• Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
• Tuition reimbursement
• Employee Discount perks
• CNOB Community Service Events

….and much, much more!

Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us.

ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.