Part-Time Youth Storytime Presenter — Library

jacksonville.gov; Jacksonville (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

The Jacksonville Public Library Department is seeking a Part-time Customer Experience Associate- Youth to lead Storytime sessions and outreach activities for ages 0–5 and their caregivers. You will present early childhood programs, assist with materials, answer patron questions, and support library services with clerical tasks in a busy, community-focused environment.

This role primarily covers weekday mornings and requires enthusiasm, dependability, and strong communication with families and

Qualifications

• A Bachelor's Degree from an accredited institution with a preferred concentration in librarianship, education, child development or other related field is required.
• Basic computer skills required.
• Experience in education, retail, or library support work is preferred.

Responsibilities

• Prepares, and conducts a variety of programs and activities to encourage the use of the library by children and young adults, including, but not limited to, school and community outreach.
• Works with the Youth Learning staff in the presentation of programs and services for children and teens.
• Assists with ideas for programs and collects necessary materials.
• Reads, tells stories, performs puppet shows, and interacts closely with children.
• Provides direct assistance to patrons with basic information regarding use of library materials, equipment, and services.
• Circulates library materials and answers reference questions.
• Researches complex questions.
• Has access to and maintains the integrity of confidential customer information.
• Interprets policy and explains procedures to the public.
• Responds to customer concerns and complaints and conducts conflict resolution.
• Maintains and cultivates contact with the general community, the public, schools, teachers, other libraries, city employees.
• Operates standard office and library equipment such as personal computers or mobile devices using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, cash registers, copiers, fax machines, microfilm and microfiches equipment, and calculators.
• Demonstrates proficiency in the City of Jacksonville Core Competencies.
• Performs related work as required.

Education

Bachelor's Degree

Job description

The Jacksonville Public Library Department is seeking a Part-time Customer Experience Associate- Youth to lead Storytime sessions and outreach activities for ages 0–5 and their caregivers. You will present early childhood programs, assist with materials, answer patron questions, and support library services with clerical tasks in a busy, community-focused environment.

This role primarily covers weekday mornings and requires enthusiasm, dependability, and strong communication with families and