Part-Time Workers' Comp Office Assistant

State of Wisconsin; Madison (WI); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Paid time off (prorated for hours)

Health insurance options

Retirement program

Well Wisconsin wellness program

Employee assistance program

Job summary

Department of Workforce Development in Madison, WI, is seeking a part-time Office Associate to support the Worker's Compensation Division. The role emphasizes accuracy, customer service, and clerical duties in a flexible 32-hour workweek.

Key responsibilities include filing, handling correspondence, providing information to the public, and assisting with drafting documents and transcripts. This role offers solid benefits and a path for growth within the state system.

Qualifications

• Performing basic office tasks (filing, data entry, mail processing, answering phones, or similar).
• Using Windows-based computers, including basic office software (e.g. word processing, spreadsheets, email, or similar).
• Providing a diverse array of services to meet customer needs (e.g. greeting visitors, answering questions, explaining processes, escalating issues).

Responsibilities

• Maintaining files.
• Monitoring and reviewing outgoing correspondence relating to Worker's Compensation claims.
• Providing information in person and by telephone to the general public.
• Providing technical support to the Worker's Compensation staff, including Administrative Law Judges.
• Providing support in drafting legal documents and files.
• Preparing verbatim transcripts from recordings of meetings.

Skills

Basic office tasks

Windows-based systems

Customer service

Job description

Department of Workforce Development in Madison, WI, is seeking a part-time Office Associate to support the Worker's Compensation Division. The role emphasizes accuracy, customer service, and clerical duties in a flexible 32-hour workweek.

Key responsibilities include filing, handling correspondence, providing information to the public, and assisting with drafting documents and transcripts. This role offers solid benefits and a path for growth within the state system.