Part-Time Wine Specialist (Calera Winery)

Tasting Room Expo; Hollister (CA); Presencial; USD 28.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Paid time off

401(k) plan

Career development

Training opportunities

Descripción de la vacante

The Duckhorn Portfolio seeks an engaging Host to lead wine tasting experiences for 1–20 guests, blending hospitality with sales. You will stay current on Food Safety & Responsible Alcohol Serving trainings and share the story of our portfolio with guests.

In this role you’ll assist guests with restaurant and hotel recommendations, manage reservations using POS and TOCK, and contribute to meeting sales goals while delivering memorable service across Industry, Trade, VIP, and Auction tastings.

Formación

• Minimum high school diploma or equivalent.
• Minimum 6 months wine industry or hospitality experience preferred.
• Knowledge of general winemaking and viticulture techniques or willingness to learn.
• Ability to acquire specific knowledge about The Duckhorn Portfolio.
• Excellent communication skills.
• Basic computer skills, including POS and reservation systems.
• Ability to work weekends and select holidays.
• Able to stand for long periods of time.

Responsabilidades

• Host wine tasting experiences for 1–20 guests.
• Stay current with Food Safety & Responsible Alcohol Serving trainings.
• Educate guests about The Duckhorn Portfolio’s history.
• Anticipate guest needs and over-deliver on expectations.
• Encourage wine sales after a successful wine tasting.
• Use Wine Direct and TOCK to assist with purchases and booking appointments.
• Assist guests with information to restaurants, hotels, and other wineries as needed.
• Host Industry, Trade, Elevated, VIP and Auction Pass Winner Tastings.
• Knowledgeable in sales goals, focused to assist the department in achieving goals.

Conocimientos

Customer service

Excellent communication

Educación

High school diploma or equivalent

Herramientas

POS systems

Reservation systems

Descripción del empleo

The Duckhorn Portfolio is North America's premier luxury wine company, with eleven wineries, ten state-of-the-art winemaking facilities, five tasting rooms and over 2,200 coveted acres of vineyards spanning 37 Estate properties. Established in 1976, when vintners Dan and Margaret Duckhorn founded Napa Valley's Duckhorn Vineyards, today, our portfolio features some of North America's most revered wineries, including Duckhorn Vineyards, Decoy, Kosta Browne, Sonoma-Cutrer, Goldeneye, Calera, Greenwing, Paraduxx, Migration, Canvasback and Postmark. Sourcing grapes from our own Estate vineyards and fine growers in Napa Valley, Sonoma County, Anderson Valley, California's North and Central coasts, Oregon and Washington State, we offer a curated and comprehensive portfolio of acclaimed luxury wines with price points ranging from $20 to $230 across more than 15 varietals. Our wines are available throughout the United States, on five continents, and in more than 50 countries around the world.

What we will ask you to do:

• Host engaging, unique and memorable wine tasting experiences for party sizes of 1-20 people
• Current with Food Safety & Responsible Alcohol Serving Trainings
• Educate guests about The Duckhorn Portfolio’s history
• Anticipate guest needs and find ways to over-deliver on expectations
• Encouraging wine sales after a successful wine tasting
• Using Wine Direct and TOCK to assist with purchases and booking appointments
• Assist guests with information to restaurants, hotels, and other wineries as needed
• Host Industry, Trade, Elevated, VIP and Auction Pass Winner Tastings
• Knowledgeable in sales goals, focused to assist the department in achieving goals

What you will need:

• Minimum high school diploma or equivalent
• Minimum 6 months wine industry or hospitality experience preferred
• Knowledge of general winemaking and viticulture techniques or strong willingness to learn
• Ability to acquire specific knowledge about The Duckhorn Portfolio
• Excellent communication skills
• Basic computer skills, including POS and reservation systems
• Ability to work weekends and select holidays
• Able to stand for long periods of time

What we will provide:

• Competitive compensation including hourly pay plus performance-based incentives and gratuities
• Paid time off and 11 paid holidays
• 401(k) plan where we invest 10% of your wages every year for your retirement at no cost to you, subject to management discretion
• A diverse team of coworkers that care about each other in a fun, exciting work environment
• A company that promotes from within and provides great training and development opportunities

$2 O. O O − $21. O O Plus gratuity and sales and membership incentives