Overnight Ambassador Harrisburg Airport

Reimagined-Parking; Harrisburg (Dauphin County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health plans

Life insurance

401(k) matching

Employee assistance program

Parental leave

Job summary

Reimagined Parking is seeking an Overnight Ambassador in Harrisburg to serve as the frontline representative for parking operations. You will deliver exceptional customer service while ensuring safe, efficient, and organized parking for guests and tenants.

The role demands a friendly demeanor, strong communication skills, and the ability to assist patrons with parking needs. The position is full-time with varied shifts and a pay rate of $16 per hour.

Qualifications

• Strong customer service and interpersonal skills.
• Experience in hospitality or parking operations.
• Basic computer or mobile device proficiency.
• Clear and courteous communication with diverse audiences.
• Ability to follow written and verbal instructions.

Responsibilities

• Provide a welcoming, professional experience to customers and visitors.
• Assist patrons with parking directions, payments, and inquiries.
• Monitor parking areas for policy compliance.
• Issue citations or warnings per policy.
• Respond promptly to concerns and service requests.
• Assist with traffic flow during peak hours or events.
• Perform basic facility checks and report hazards.
• Utilize parking systems or handheld devices.
• Maintain a clean, safe parking environment.
• Represent the organization professionally at all times.

Skills

Customer service

Hospitality experience

Parking experience

Communication

Instruction following

Education

High school diploma

Tools

Parking systems

Job description

Overnight Ambassador Harrisburg Airport

Application Deadline: 20 November 2026

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: R159-51_2 TERMINAL DR

Reporting To: Operations Manager

Compensation: $16.00 / hour

Description

Address: 1 Terminal Dr, Middletown, PA 17057

Job Title: Ambassador

Pay: $16/hr.

Shift: Varying

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Parking Ambassador serves as the frontline representative for parking operations, delivering exceptional customer service while ensuring safe, efficient, and organized parking experiences for guests, tenants, and visitors. This role is highly visible and customer-facing, requiring a friendly demeanor, strong communication skills, and the ability to assist patrons with parking-related needs.

Key Responsibilities

• Provide a welcoming and professional experience to all customers and visitors
• Greet and assist patrons with parking directions, payment options, and general inquiries
• Monitor parking areas to ensure compliance with facility rules and regulations
• Issue parking citations or warnings when necessary, following company policies
• Respond promptly and courteously to customer concerns, complaints, or service requests
• Assist with traffic flow during peak hours, special events, or emergencies
• Perform basic facility checks (e.g., signage visibility, cleanliness, equipment functionality)
• Report hazards, incidents, or maintenance issues to management
• Utilize parking systems or handheld devices as required
• Maintain a clean, safe, and orderly parking environment
• Represent the organization positively and professionally at all times

Skills, Knowledge and Expertise

• Strong customer service and interpersonal skills
• Previous customer service, hospitality, or parking experience
• Basic computer or mobile device proficiency
• Ability to communicate clearly and courteously with diverse audiences
• Ability to follow written and verbal instructions

REQUIREMENTS

• Must be at least 18 years of age
• High school diploma or equivalent preferred
• Dependable, punctual, and professional in appearance and conduct
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.

PHYSICAL DEMANDS

• Ability to stand and walk for extended periods
• Ability to work outdoors in varying weather conditions
• Ability to lift up to 25 pounds if required
• Availability to work flexible schedules, including evenings, weekends, and holidays

WORKING CONDITIONS

• Work is performed outdoors for extended periods of time including up to the entire duration of shift.
• Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes

OTHER DUTIES

Please note this job description is not designed to cover or contain an all‑inclusive list of activities, duties or responsibilities that are required for

this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Union

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).