Part-Time Veterinary Receptionist (Care Coordinator) - Downtown Animal Care Center

Downtown Animal Care Center; Denver (CO); On-site; USD 21,000 - 28,000; Part time

Job summary

Downtown Animal Care Center in Denver, Colorado, seeks a Part-Time Veterinary Receptionist (Care Coordinator) to join our busy hospital. You will handle front desk duties, scheduling, client communication, and basic patient intake with compassion and professionalism.

Qualifications include a high school diploma or GED and being 18 or older. Previous reception experience is preferred, and a supportive team environment awaits you in our fast-paced clinic.

Qualifications

• High school diploma or GED required.
• Applicants must be 18 years of age or older to be considered for this position.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Reception experience

Front desk

Education

High school diploma or GED

Job description

Part-Time Veterinary Receptionist (Care Coordinator) - Downtown Animal Care Center

PetVet Care Centers' Downtown Animal Care Center is currently seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 400 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

At Downtown Animal Care Centerin Denver, Colorado, we offer a comprehensive range of medical services for cats and dogs in Denver and the surrounding areas. We are dedicated to caring for Denver’s companion animals and have built a reputation over the years for quality, professional care with a compassionate touch. Downtown Animal Care Center offers a fast-paced and high energy environment where coworkers support each other and celebrate individual goals and accomplishments.

Why Join Us:

• We offer cross-training where you will learn veterinary assistant skills as well; how to safely restrain animals, TPR (triaging), and assisting doctors in rooms.
• We see small animals, cats and dogs, and we do a lot of procedures at our hospital.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Applicants must be 18 years of age or older to be considered for this position

Preferred Skills (Nice to Have)

• Reception experience or front desk role