Part-time Veterinary Receptionist

Troy Veterinary Clinic; Troy (MO); On-site; USD 27,000 - 34,000; Part time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Job summary

Troy Veterinary Clinic is seeking a part-time receptionist to greet clients and patients, manage inquiries, schedule appointments, and handle front-desk duties with empathy and professionalism. The role emphasizes compassion, strong communication, and organizational skills in a busy veterinary setting.

Experience preferred is 1+ year in a veterinary reception role. The position includes training, opportunities for growth, and benefits as described in the office information.

Qualifications

• 1+ year veterinary receptionist experience preferred.
• Compassionate, calm, team player, strong communicator.
• Highly organized with computer skills.
• Self-starter with the desire to advance knowledge and skillset.

Responsibilities

• Maintain the visual appeal of the hospital reception area and greet clients and patients.
• Answer questions, triage client concerns, and direct to appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow; check in and check out clients and process payments.
• Provide friendly emotional support in times of need while remaining compassionate and discreet.
• Be comfortable with various medical outcomes and potential exposure to odors, noises, and biohazards.

Skills

Veterinary experience

Reception skills

Communication

Organization

Tools

Computer skills

Job description

For more than 60 years the Troy & Wentzville Veterinary Clinics have been helping the people of Troy, Wentzville, Moscow Mills, Cave, Flint Hill, New Melle, and throughout Lincoln and St. Charles counties maintain the health and wellbeing of their companion animals, beef cattle, and equines.

For our clients who own companion animals such as dogs and cats, we understand how much your pets mean to you. After all, we are pet owners too and we consider our furry friends to be members of our families.

The same is true for our clients who own horses. The doctors and staff of the Troy & Wentzville Veterinary Clinics have grown up around horses and in many cases still ride. We share your love for these beautiful animals and consider it a pleasure to provide high quality veterinary care for them.

To our farming friends and neighbors, we are here to help you protect the health of your herds, and to maintain and increase the productivity of your livestock. This means we will not only provide the best preventative and medical care possible but use our large animal expertise to provide important advice on optimum farm conditions.

The Troy & Wentzville Veterinary Clinics believe that all animals deserve to have the best medical care available, just like people. Whether it is preventative or emergency veterinary care, we are dedicated to being the best choice for quality veterinary services for all your animals.

Our entire staff provides experienced, loving care for your animals. We have an unbeatable track record to prove it: many satisfied customers, and many more healthy and happy pets.

Part-time schedule: 2-3 days per week, including some Saturdays (open 1/2 day on Saturday).

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.