Part-Time Veterinary Receptionist

SmartRecruiters, Inc.; Roanoke (VA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Continuing Education Allowance

Tuition Reimbursement

Referral Bonus Program

Personal Pet Discounts

Job summary

Emergency Veterinary & Specialty Services of Roanoke is seeking a part-time receptionist to greet clients, manage calls, schedule appointments and handle payments in a 24/7 emergency hospital setting.

The role requires the ability to work nights, weekends, and holidays, with a focus on compassionate client support and teamwork in a fast-paced environment.

Qualifications

• Experience as a receptionist or customer service role.
• Ability to work nights, weekends and holidays.
• Must be 18 years or older.
• Compassionate, calm team player with strong organization.

Responsibilities

• Greet clients and patients at the hospital reception.
• Answer calls and emails and direct to proper party.
• Schedule appointments and manage daily flow.
• Process payments and assist with triage when needed.

Skills

Customer service

Multi-tasking

Organizational skills

Tools

Computer skills

Job description

Due to the nature of Emergency Medicine, this position requires the ability to work nights, weekends, and holidays.

Emergency Veterinary & Specialty Services of Roanoke offers 24-hour emergency and critical care to the pets of the Roanoke region. Because we are the only 24/7 ER in the area, we take great pride in our commitment to serve the other veterinarians within our community. Our team comes to work excited to manage the diverse caseload and ready to fully utilize their strengths to provide high-quality care for our client’s pets.

We are rapidly growing and are looking to add apart-timereceptionistto our team!We believe in working hard, having fun and ensuring balance in our personal and professional lives. If you are looking for a dynamic work environment this is the place for you!

Job duties include, but are not limited to:

Maintain the visual appeal ofthe hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow,check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year customer service experience required, veterinary receptionistexperiencepreferredbut not required.
• Due to the nature of Emergency Medicine, this position requires the ability to work nights, weekends, and holidays.
• Must be 18 years or older.
• Compassionate and calm team-player.
• Ability to multi-task.
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range:$17 - $19/hr. depending on level of experience

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available(i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit:https://allianceanimal.com/additionaljobdescriptiondetails/