Part-Time Veterinary Front Desk with Benefits

Veterinary Practice Partners; Smithfield (NC); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

Benefits package (medical, dental, and

Vision insurance

Job summary

Willowrun Veterinary Hospital in Smithfield, NC is hiring a part-time front-desk receptionist to be the first contact for clients and their pets, setting the tone for every visit.

We seek a customer service professional who thrives in a fast-paced environment, communicates clearly, and loves animal care. The role includes scheduling, basic payments, and coordinating with the veterinary team to support a positive client experience.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Reception experience

Organizational skills

Calm demeanor

Job description

Willowrun Veterinary Hospital in Smithfield, NC is hiring a part-time front-desk receptionist to be the first contact for clients and their pets, setting the tone for every visit.

We seek a customer service professional who thrives in a fast-paced environment, communicates clearly, and loves animal care. The role includes scheduling, basic payments, and coordinating with the veterinary team to support a positive client experience.