Part-Time Universal Banker: Customer Service & Sales

Colony Bank; Quitman (GA); Sur place; USD 15 000 - 22 000; Temps partiel

Résumé du poste

Colony Bank seeks a Universal Banker to deliver exceptional service through daily teller transactions and relationship building in Quitman, GA. The role requires handling deposits, loans, and cross-selling bank services while traveling within the floater area as needed.

The position emphasizes accurate cash handling, sales skills, and adherence to bank policies; prior teller experience is required, with training provided by Colony Bank. Equal opportunity employer.

Qualifications

• A high school diploma or equivalent.
• Successful completion of Teller school provided by Colony.

Responsabilités

• Handle a variety of transactions using own count money, and cross sell bank services.
• Receive deposits, verify cash and endorsements and issue receipts.
• Cash checks, verify endorsement, validity and availability of funds.
• Pay savings withdrawals after verifying balance and signature.
• Accept payments (i.e. installment loan, charge card, personal line of credit, etc.).
• Maintain accurate records of official checks and bonds.
• Work night drop bags and mail receipts, process all mail envelopes.
• Sell official checks
• Redeem bonds and bond coupons upon desk approval.
• Retain custody of operating cash.
• Prepare change orders for customers.
• Assist with answering telephones.
• Sell and cross-sell bank services.
• Attends to the needs of customers and prospective customers on banking matters.
• Recommends, explains, and opens new deposit accounts for customers.
• Opens and closes safety deposit boxes.
• Maintains confidentiality of customer accounts.
• Handles customer complaints related to the Bank's services, explains service charges, and follows through on misdirected items or errors.
• Researches and resolves customer problems by serving as a liaison between the customer and the appropriate bank area.
• Answers inquiries and provides information on various accounts, loan balances, and other banking services.
• Ensures on-going sales, service, and product knowledge, training and self-development.
• Provides notary public service.
• Perform a variety of related clerical functions such as: sorting, counting, and wrapping currency and coins, verify straps, maintain records of transactions, balance deposits and cash drawers.
• Know the procedures for using the on-line computer terminal system and understand how the entry of date affects not only the individual accounts but the entire system.
• Serve customers in a cordial manner to encourage satisfaction with service.
• Perform a variety of miscellaneous duties to assist with the work of the department (i.e. 24 Hour Banking and night deposit).
• Comply with all federal and state laws and regulations.
• Adheres to limited transaction limits.
• Complies with all bank and personnel policies and procedures.
• Complete periodic training provided and/or required by Colony.
• Other duties as assigned.

Connaissances

Teller experience

Cash handling

Customer service

Sales and cross-sell

Notary service

Professional image

Formation

High school diploma

Teller school certificate

Outils

Excel

Description du poste

Colony Bank seeks a Universal Banker to deliver exceptional service through daily teller transactions and relationship building in Quitman, GA. The role requires handling deposits, loans, and cross-selling bank services while traveling within the floater area as needed.

The position emphasizes accurate cash handling, sales skills, and adherence to bank policies; prior teller experience is required, with training provided by Colony Bank. Equal opportunity employer.