Part-Time Universal Banker: Customer Growth & Service

Citi; New York (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

Citi is seeking a Part-Time Universal Banker at the Oakland Main Branch. This entry-level role assists in sales, product, or service activities in coordination with customer service to build customer loyalty and drive sales in consumer banking.

Responsibilities include opening accounts, processing transactions, and promoting branch initiatives, while adhering to regulatory and internal controls. The position requires 1–3 years’ experience and a High School diploma or equivalent, with strong

Qualifications

• High School diploma or equivalent.
• 1-3 years of relevant experience in retail banking.
• Clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve customer issues promptly.
• Support branch sales/service activities through seminars and campaigns.
• Adhere to operational controls to ensure safety of assets.
• Escalate and report control issues with transparency.

Skills

Retail Banking Experience

Communication Skills

Customer Service

Education

High School diploma or equivalent

Job description

Citi is seeking a Part-Time Universal Banker at the Oakland Main Branch. This entry-level role assists in sales, product, or service activities in coordination with customer service to build customer loyalty and drive sales in consumer banking.

Responsibilities include opening accounts, processing transactions, and promoting branch initiatives, while adhering to regulatory and internal controls. The position requires 1–3 years’ experience and a High School diploma or equivalent, with strong