Part-Time Universal Banker - Bilingual (Mandarin) — Fremont

Citi; New York (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

Citi is seeking a Part-Time Universal Banker at the Fremont branch. This entry-level role supports sales and service activities, assists with basic account openings, and resolves customer issues to build loyalty and grow consumer client relationships.

The role emphasizes strong communication, regulatory adherence, and collaboration with segment partners to identify sales opportunities. 20 hours/week, on-site at Fremont, CA.

Qualifications

• 1–3 years of relevant experience.
• Retail banking or similar experience required.
• Clear written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Assess risk and ensure compliance with laws and Citi policies in business decisions.

Skills

Experience 1-3 yrs

Retail banking

Communication skills

Education

High School diploma or equivalent

Job description

Citi is seeking a Part-Time Universal Banker at the Fremont branch. This entry-level role supports sales and service activities, assists with basic account openings, and resolves customer issues to build loyalty and grow consumer client relationships.

The role emphasizes strong communication, regulatory adherence, and collaboration with segment partners to identify sales opportunities. 20 hours/week, on-site at Fremont, CA.