Part-Time Universal Banker – Banking Sales & Service

Citi; New York (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

Citi is seeking a Part-Time Universal Banker (20 hours) at the East Farmingdale Branch. This entry-level role supports sales, product and service activities and helps build customer loyalty by fostering relationships and increasing sales to individual consumer clients.

Responsibilities include assisting with account openings, resolving service issues, processing transactions, references to segment partners, and contributing to seminars and campaigns.

Qualifications

• 1–3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Clear and concise written and verbal communication skills.
• High School diploma or equivalent.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail Banking

Communication skills

Education

High School diploma or equivalent

Job description

Citi is seeking a Part-Time Universal Banker (20 hours) at the East Farmingdale Branch. This entry-level role supports sales, product and service activities and helps build customer loyalty by fostering relationships and increasing sales to individual consumer clients.

Responsibilities include assisting with account openings, resolving service issues, processing transactions, references to segment partners, and contributing to seminars and campaigns.