Part-Time Universal Banker (20 Hours) - Old Brookville Branch

Citigroup Inc.; New York (NY); In loco; USD 25.000 - 33.000; Part-time

Descrizione del lavoro

Citigroup Inc. is seeking a Part-Time Universal Banker (20 hours) at the Old Brookville branch. This entry-level role supports customer service, sales, and product/service activities alongside a branch team.

You will help with account openings, process transactions, and resolve issues to build customer loyalty and grow sales in the consumer segment. The position emphasizes compliance, risk awareness, and strong communication in a busy retail banking environment.

Competenze

• 1-3 years of relevant experience in retail banking or similar.
• Strong written and verbal communication skills.
• Ability to refer opportunities and resolve customer issues.

Mansioni

• Assist in basic account opening for existing customers.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transactions and resolve customer complaints promptly.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure safety and security of assets.
• Assess risk in business decisions, uphold firm reputation and compliance with laws and regulations.

Conoscenze

Customer service

Communication skills

Sales mindset

Formazione

High School diploma or equivalent

Descrizione del lavoro

## Part-Time Universal Banker (20 Hours) - Old Brookville BranchApply: On-Site: Glen Head New York United States: Part time: Posted Today: 261001478The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. **Responsibilities:*** Assist in basic account opening for existing customer* Provide service delivery to internal/external customers to resolve account service issues* Execute financial transactions in accordance with bank policies and procedures* Refer opportunities to segment partners where appropriate* Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively* Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.* Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.**Qualifications:*** 1-3 years of relevant experience* Previous Retail Banking or similar experience required* Consistently demonstrates clear and concise written and verbal communication skills**Education:*** High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.