Part-Time Universal Banker (20 Hours) - Old Brookville Branch

Citigroup; Glen Head (NY); Vor Ort; USD 50.000 - 65.000; Teilzeit

Zusammenfassung

Citigroup in Glen Head, NY, is seeking a part-time Branch Sales/Customer Service Associate to assist with account openings and service delivery for existing customers.

You will execute transactions per bank policies, resolve issues promptly, and refer opportunities to segment partners. The role supports branch sales activities and requires strong communication skills and prior retail banking experience.

Qualifikationen

• 1-3 years of relevant experience.
• Retail banking experience required.
• Clear written and verbal communication skills.

Aufgaben

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies and procedures.
• Refer opportunities to segment partners when appropriate.
• Create sales opportunities from service transactions and resolve customer complaints.
• Support branch sales/service activities at seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Assess risk in business decisions with emphasis on compliance, ethics and safeguarding Citigroup, its clients and assets.

Kenntnisse

Retail banking

Communication skills

Customer service

Ausbildung

High School diploma

Jobbeschreibung

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Education

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group: Consumer Sales

Job Family: Branch Sales

Time Type: Part time

Primary Location: Glen Head New York United States

Primary Location Full Time Salary Range: $50,030.00 - $65,270.00

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

The hourly rate corresponding to the annual range is: $24.05 - $31.37

Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Anticipated Posting Close Date: Oct 21, 2026

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