Part Time Universal Banker

American Bank & Trust; Rock Island (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in banking is seeking a Part Time Universal Banker in Rock Island, IL. The role includes a variety of banking transactions and customer service functions, along with the opportunity to grow into a more advanced position. Ideal candidates possess strong communication skills, customer service experience, and a high school diploma.

Qualifications

• 1+ years of customer service experience required.
• Cash handling and transactional experience preferred.
• Experience in retail sales and professional financial environments preferred.

Responsibilities

• Verify information to cash or deposit checks.
• Conduct various banking transactions, including processing deposits.
• Balance cash drawer daily and perform other assigned duties.

Skills

Communication

Customer Service

Mathematics

Bilingual Skills

Education

High school diploma or recognized equivalent

Tools

Microsoft Office Suite

Job description

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The Universal Banker I is responsible for fulfilling standard Universal Banker responsibilities and will be expected to grow into the Universal Banker II role on or before the designated timeframe.

Essential Functions And Responsibilities:

• Verify important information including endorsements, dates, and identification, to cash or deposit checks and pay out funds.
• Conduct various banking transactions, including cash checks, accept deposits, and issue customer receipts.
• Prepare, verify, and issue cashier's checks and money orders.
• Balance cash drawer daily according to established procedures and report any teller cash differences immediately to the direct supervisor.
• Balance all vaults at end of day.
• Answer branch phones and assist customers.
• Attend and contribute to staff and bank meetings.
• Demonstrate a helpful, friendly, and team-player attitude.
• Follow established security protocols including proper robbery/hold-up procedures.
• Maintain the teller area to ensure the safety of all negotiable instruments and confidential records.
• Travel to other locations as needed.
• Work varying schedules based on branch hours, including Saturday rotations.
• Other duties as assigned.

Knowledge/Skills/Abilities:

• Excellent written and verbal communication and interpersonal skills.
• Thorough understanding of customer service and bank products/services.
• Ability to remain friendly and calm in stressful situations.
• Above average knowledge of fundamental mathematics.

Education/Experience/Licenses/Certifications:

• High school diploma or recognized equivalent required.
• 1+ years of customer service experience required.
• Experience in retail sales and professional financial environments preferred.
• Cash handling and transactional experience preferred.
• Bi-lingual skills preferred.

Equipment/Software:

• Ability to operate general office and banking equipment and systems.
• Proficient in Microsoft Office Suite.

Physical Requirements:

The physical demands include standing, sitting, bending, reaching, and lifting up to 20 lbs. Work is mainly in an office setting. Hand-eye coordination is necessary for operating computers and office equipment.

Sales Goals:

Meet minimum sales goals for accounts and products opened. Additional training may be required if goals are not met.

Seniority level: Entry level

Employment type: Part-time

Job function: Finance and Sales

Industries: Banking

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