Part Time Universal Banker

Davita Inc.; Rock Island (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the banking sector is seeking a part-time Universal Banker I at their Hilltop Branch in Rock Island. This role involves customer transactions, maintaining cash security, and contributing to a team environment. Ideal candidates possess strong communication skills and have a high school diploma.

Qualifications

• 1+ years of customer service experience required.
• Experience in retail sales preferred.
• Bi-lingual preferred.

Responsibilities

• Verify information to cash or deposit checks and pay out funds.
• Conduct various banking transactions, including cash checks.
• Balance cash drawer daily and report discrepancies.

Skills

Communication

Customer Service

Mathematics

Education

High school diploma or recognized equivalent

Tools

Microsoft Office Suite

Job description

Job Details

Entry Hilltop Branch - Rock Island, IL Part Time HS Diploma or recognized equivalent Level Job Location Position Type Education Level

$16.00 - $17.00 Hourly Monday-Friday, some Saturday mornings Customer Service Salary Range Job Shift Job Category

Description

Job Summary:

The Universal Banker I is responsible for fulfilling standard Universal Banker responsibilities and will be expected to grow and develop into the Universal Banker II role on or before the designated timeframe.

Essential Functions and Responsibilities:

• Verify important information including endorsements, dates, and identification, to cash or deposit checks and pay out funds.


• Conduct various banking transactions, including cash checks, accept deposits, and issue customer receipts.


• Prepare, verify, and issue cashier's checks and money orders.


• Balance cash drawer daily according to established procedures and report any teller cash differences immediately to the direct supervisor.


• Balance all vaults at end of day.


• Answer Branch phones and assist customers.


• Attend and contribute to staff and Bank meetings.


• Demonstrate a helpful, friendly, and team-player attitude.


• Follow established security protocol including proper robbery/hold-up procedures.


• Maintain the teller area to ensure the safety of all negotiable instruments and confidential records.


• Travel to other locations as needed.


• Work varying schedules based on branch hours including the Saturday rotation.


• Other duties as assigned.

Qualifications

Knowledge/Skills/Abilities:

• Excellent written and verbal communication and interpersonal skills.


• Thorough understanding of customer service and Bank products/services.


• Ability to remain friendly and calm in stressful situations.


• Above average knowledge of fundamental mathematics.

Education/Experience/Licenses/Certifications:

• High school diploma or recognized equivalent required.


• 1+ years of customer service experience required.


• Experience in retail sales preferred.


• Experience in a professional financial environment preferred.


• Cash handling and transactional experience preferred.


• Bi-lingual preferred.

Equipment/Software:

• Ability to operate general office equipment, banking equipment, and banking systems.


• Proficient in Microsoft Office Suite.

Physical Requirements:

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mainly in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.

Activity	Frequently (70-100%)	Occasionally (40-69%)	Rarely (0-39%)
Standing	X
Sitting	X
Bending	X
Reaching	X
Lifting	20 lbs.

Sales Goals:

Sales goals are measured by accounts and products opened and are used in conjunction with work performance to calculate employee success. This position is expected to meet the minimum requirements. Additional training may be required if goals are consistently not met.

Metric	Products	Closed Referrals	Closed Loans
Established Goal	10	1	1