Part-Time Teller: West Allis Branch (Bilingual Required)

UW Credit Union; West Allis (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading financial institution as a Part-Time Teller at the West Allis branch, where your bilingual skills will shine. In this dynamic role, you’ll engage with members, provide exceptional service, and contribute to a positive branch environment. Enjoy the benefits of a supportive workplace that values your growth, including paid time-off, caregiver leave, and a 401k option with company match. If you're passionate about helping others and eager to learn, this is your opportunity to thrive in a rewarding career while making a difference in the community.

Benefits

Paid Time-Off

Paid Caregiver Leave

Paid New Child Leave

Paid Volunteer Time

Paid Holidays

401k with Company Match

Annual Variable Bonus

Employee Assistance Program

Qualifications

• Fluent in written and verbal communication in Spanish and English.
• 1 year of customer service experience with cash handling responsibilities.

Responsibilities

• Welcome and assist members at the West Allis branch.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Support our bilingual (Spanish/English) members.

Skills

Bilingual (Spanish/English)

Customer Service

Cash Handling

Interpersonal Skills

Problem Solving

Education

High School Diploma or equivalent

Job description

Overview

Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union’s West Allis branch is hiring a Bilingual (Spanish/English) Part-Time Teller and we want YOU to apply! Our bilingual(Spanish/English) employees receive an additional $1.25/hour premium.

Venn a trabajar a UW Credit Union es un lugar donde vas a crecer en tu carrera.

We are looking for someone who can work 20 hours a week (Monday-Friday between 1:15pm and 6:15 pm and 9 Saturdays per quarter from 8:30 am to 1:30 pm).

As a Part-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union’s members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

Why work for UW Credit Union?

Join one of Wisconsin’s premier financial institutions, a four-time recipient of Madison Magazine’s Best Places to Work, and a two-time Milwaukee Journal Sentinel’s Top Workplace to receive:

• Part time employees earn paid time-off (pro-rated based on hours worked)
• 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
• 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
• 16 hours paid volunteer time annually
• Paid holidays (if normal work schedule falls on a recognized holiday)
• Personal development and peer connections through Employee Community Groups
• 401k option with company match of up to 5%, plus approximately 4% discretionary match
• Annual variable bonus reward
• Employee Assistance Program
• And more!

Responsibilities

What You’ll Do

• Welcome and assist members at the West Allis branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.
• Work with your branch team to address member and branch needs.
• Support our bilingual (Spanish/English) members.

Qualifications

What You’ll Need to Succeed

• Ability to work 20 hours
• Fluent in written and verbal communication in Spanish and English
• High School Diploma or equivalent
• 1 year of customer service experience with cash handling responsibilities
• Demonstrates ability to work with customers of all ages and backgrounds
• Excellent interpersonal and professional skills
• Team player that can confidently jump in where and when you are needed
• Ability to work in an autonomous environment

UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.