Part Time Teller - LCUC

Washington State Employees Credit Union; Lacey (WA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Medical, Dental, Vision, Life

Paid Holidays

401(k) with company contribution

Paid Time Off

Employee Discounts

Job summary

Washington State Employees Credit Union (WSECU) is seeking a part-time member service associate in Lacey, WA. You will deliver excellent service, handle cash accurately, and work with a diverse branch team to meet member needs.

The role emphasizes cross-selling appropriate products, using MS Office tools, and maintaining professional communication with members while complying with regulatory requirements.

Qualifications

• Proficiency with Outlook, Excel and Word preferred.
• Strong listening and communication skills.
• Ability to work both independently and as part of a team.
• Experience in cash handling or retail/service is a plus.

Responsibilities

• Provide excellent member service in a fast-paced environment.
• Accurately and efficiently handle cash.
• Support a diverse branch team.
• Assist members with routine and complex financial needs.

Skills

Cash handling

Customer service

Communication

Microsoft Office

Tools

Microsoft Office Suite

Job description

LCUC branch is unique! We seamlessly serve members of both WSECU and TwinStar, exemplifying TwinStar Credit Union’s & WSECU’s Member Experience principles, you’ll recommend and refer a wide range of appropriate products and services. With your knowledge, caring and eagerness to help, you will know our members by name and they will know you!

Your day might include:

• Providing excellent member service in a fast-paced environment
• Accurately and efficiently handling cash
• Working successfully as a part of a diverse branch team
• Effectively using resources to assist members with routine and complex financial needs
• Recommending products and services based on member needs
• Assisting members of our two partner credit unions –WSECU and TwinStar CU in an efficient, professional manner
• Observing WSECU Code of Conduct and operating standards and performs duties in compliance with regulatory requirements

What you might bring to the team:

• Proficiency in Microsoft products: Outlook, Excel and Word
• Computer experience
• Effective listening skills, tactful oral and written communication
• Ability to communicate with tact, diplomacy and professionalism
• Positive attitude, ability to work individually and as part of a team
• Ability to form recommendations, ability to cross-sell products and services
• Ability to research and solve numeric discrepancies

Bonus Points if you have:

• Credit Union experience and/or one year of experience in a financial institution or retail/service related position
• Financial institution experience and an understanding of financial regulations
• Sales/customer service training
• Experience maintaining and balancing a cash drawer

Competitive base pay

$18.86 - $28.29 per hour or annual, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package. The target starting pay for this position is $18.86 - $23.58 per hour, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account. The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.

Where we’re located:

4540 6th Ave. SE, Lacey, WA 98503

When you'd work:

Monday-Friday, 8:15 am-6:15 pm, Saturdays 9:15 am-3:00 pm (Saturdays required), and some evenings as needed, Part-time employees work a minimum of 20 hours per week and may be scheduled up to 34 hours per week, occasionally working more hours requiring scheduling flexibility based on business needs.

Perks:

• Medical, Dental, Vision, and Life Insurance with Premiums options covered by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts

And, you get to work with some awesome people! WSECU was named to the Forbes Best-In-State Credit Union list in 2026, making us the only credit union in Washington to earn this recognition six years in a row!

We champion our employees’ unique differences because we believe diversity is critical to the success of our members and the communities we serve. We’re proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law. Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 360-754-2118 or email us for assistance.

All applicants must include a resume. Visa sponsorship not available. Contact us at 360-754-2118 with any questions.

We are a member-powered credit union that provides unparalleled service. From today’s small transactions to tomorrow’s big financial goals, we're the champion in our members' corner every step of the way. We’re not-for-profit, so we can focus on our members and on investing in the communities that make Washington such an amazing place to call home.