Part-Time Teller in Walnut Creek: Customer-First Banking

Citibank (Switzerland) AG; Walnut Creek, Northern (CA, KY); Hybrid; Confidential; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Life insurance

Disability insurance

Wellness programs

Paid time off

Job summary

Citibank (Switzerland) AG is seeking a Part-Time Teller for the Walnut Creek branch to support day-to-day client services and transaction processing on-site. The role emphasizes accurate cash handling, guiding clients to digital tools, and maintaining compliance with bank policies.

The ideal candidate has money handling and customer service experience, strong communication skills, and works well in a team. This entry-level position offers a pathway to contribute to branch revenue and a positive

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/escalations as needed
• Maintain working knowledge of client accounts and products/services offered
• Fulfilling clients’ necessities while providing an exceptional client experience, measured by metrics
• Appropriately assess risk in business decisions, safeguarding Citi’s reputation and assets

Skills

Money handling

Customer service

Sales

Problem solving

Communication

Teamwork

Education

High School diploma or equivalent

Job description

Citibank (Switzerland) AG is seeking a Part-Time Teller for the Walnut Creek branch to support day-to-day client services and transaction processing on-site. The role emphasizes accurate cash handling, guiding clients to digital tools, and maintaining compliance with bank policies.

The ideal candidate has money handling and customer service experience, strong communication skills, and works well in a team. This entry-level position offers a pathway to contribute to branch revenue and a positive