Part-Time Teller — Customer Experience & Referrals

PNC; Washington (District of Columbia); On-site; USD 24,000 - 40,000; Part time

Benefits offered by this job

Health benefits

401(k) with PNC match

Paid time off

Job summary

PNC is seeking a part-time Teller based in Washington, DC at the Chevy Chase Branch. This in-office role focuses on delivering a personalized customer experience, educating customers on financial options, and driving loyalty.

You will engage customers in the branch, refer opportunities to staff, and ensure accurate teller operations while adhering to policies. The position emphasizes customer focus, risk management, and collaboration with branch staff to meet customer needs.

Qualifications

• Customer-focused and empathetic with ability to educate customers on options.
• Strong communication and active listening skills.
• Demonstrated ability to identify customer needs and opportunities.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes customer interactions and educates on alternatives for financial transactions.
• Performs lobby engagement to connect customers with PNC products.
• Applies product knowledge to solve customer problems and ensures accurate branch operations.
• Adheres to policies and maintains efficient daily teller operations.

Job description

PNC is seeking a part-time Teller based in Washington, DC at the Chevy Chase Branch. This in-office role focuses on delivering a personalized customer experience, educating customers on financial options, and driving loyalty.

You will engage customers in the branch, refer opportunities to staff, and ensure accurate teller operations while adhering to policies. The position emphasizes customer focus, risk management, and collaboration with branch staff to meet customer needs.