Part-Time Teller: Elevate Customer Banking Experience

PNC Financial Services Group; Washington (District of Columbia); On-site; USD 24,000 - 40,000; Part time

Job summary

PNC Financial Services Group is seeking a part-time Teller for the Chevy Chase Branch in Washington, DC. The role focuses on delivering an excellent customer experience, identifying banking opportunities, and educating customers on digital tools to manage transactions.

The position emphasizes in-office work, with base salary shown as $17.31 - $28.85 per hour and eligibility for incentives based on performance. PNC stresses a supportive culture and equity in opportunity.

Qualifications

• Preferred Skills include accountability, banking knowledge, customer experience and service.
• Competencies cover accuracy, addressing customer needs, and effective communication.
• No degree required; diverse backgrounds considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to all policies and procedures, ensuring teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group is seeking a part-time Teller for the Chevy Chase Branch in Washington, DC. The role focuses on delivering an excellent customer experience, identifying banking opportunities, and educating customers on digital tools to manage transactions.

The position emphasizes in-office work, with base salary shown as $17.31 - $28.85 per hour and eligibility for incentives based on performance. PNC stresses a supportive culture and equity in opportunity.