Part-Time Teller: Elevate Customer Banking Experience

Citigroup Inc.; Sunnyvale (CA); On-site; USD 42,000 - 52,000; Part time

Job summary

The Citi branch in Sunnyvale, CA is hiring an entry-level Teller to support daily branch operations and deliver high-quality client service. You will handle routine transactions, assist customers, and promote Citi's digital tools to improve the client experience.

As a team member, you will follow bank policies, manage cash responsibly, identify referral opportunities, and help meet branch goals while maintaining a friendly, professional demeanor with every interaction.

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and maintaining vault cash
• Identify referral opportunities for new products and services based on client's financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, controls, and regulatory procedures to ensure safety of client and bank assets
• Ensure client needs are met and manage client issues, escalating as needed
• Maintain working knowledge of client accounts and products and services
• Fulfilling client needs while providing an exceptional client experience and following firm-wide guidance on professional conduct

Skills

Customer service

Sales experience

Money handling

Problem solving

Teamwork

Education

High School diploma

Job description

The Citi branch in Sunnyvale, CA is hiring an entry-level Teller to support daily branch operations and deliver high-quality client service. You will handle routine transactions, assist customers, and promote Citi's digital tools to improve the client experience.

As a team member, you will follow bank policies, manage cash responsibly, identify referral opportunities, and help meet branch goals while maintaining a friendly, professional demeanor with every interaction.