Part-Time Teller — Frontline Banking & Customer Care

Citi; San Diego (CA); On-site; USD 42,000 - 49,000; Part time

Job summary

The Citi branch in San Diego, CA is seeking an entry-level Teller to support daily branch operations and deliver high-quality client service.

You will handle routine cash transactions, assist customers with product referrals, and educate clients on Citi's digital channels while adhering to bank policies and risk controls. This role offers part-time hours and opportunities to grow within Citi's Customer Service and Branch Service teams.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or sales preferred.
• Money handling experience is a plus.
• Strong communication and problem‑solving skills.
• Ability to work well in a team.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Customer service

Money handling

Sales experience

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

The Citi branch in San Diego, CA is seeking an entry-level Teller to support daily branch operations and deliver high-quality client service.

You will handle routine cash transactions, assist customers with product referrals, and educate clients on Citi's digital channels while adhering to bank policies and risk controls. This role offers part-time hours and opportunities to grow within Citi's Customer Service and Branch Service teams.