Part-Time Teller: Customer-Centric Banking Pro

PNC; Ephrata (Lancaster County); On-site; USD 25,000 - 40,000; Part time

Benefits offered by this job

Medical & dental benefits

Vision plan

401(k) with match

Paid time off

Job summary

PNC is seeking a Part Time Teller to support the Ephrata Branch in Ephrata, PA. This role centers on delivering a superior customer experience, educating customers on financial options, and identifying opportunities to meet their banking needs with referrals as appropriate.

The position emphasizes an inclusive culture and in-office work environment. Visa sponsorship is not provided, and STEM OPT is not available for this role, aligning with the company’s employment policies.

Qualifications

• No university/college degree required for this level; a combination of education and experience may be considered.
• Strong customer interaction and sales-oriented skills in a banking context.
• Ability to educate customers on alternatives and refer opportunities to branch staff.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and procedures, ensuring teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Accuracy and Attention to Detail

Managing Risk

Problem Solving

Education

No Degree

Tools

Payroll & Teller Systems

Job description

PNC is seeking a Part Time Teller to support the Ephrata Branch in Ephrata, PA. This role centers on delivering a superior customer experience, educating customers on financial options, and identifying opportunities to meet their banking needs with referrals as appropriate.

The position emphasizes an inclusive culture and in-office work environment. Visa sponsorship is not provided, and STEM OPT is not available for this role, aligning with the company’s employment policies.