Part-Time Teller: Elevate Customer Banking

Santander; Swampscott (MA); On-site; USD 30,000 - 47,000; Part time

Job summary

Santander in Swampscott, MA is seeking a Part-Time Teller at Vinnin Square. You will greet customers, process transactions, and deliver excellent service while ensuring accuracy and security in cash handling.

The role requires 6+ months cash handling and customer service experience, a high school diploma or GED, and flexibility to work weekends/evenings. Opportunities to learn digital tools and cross-sell products are available.

Qualifications

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Digital tools

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander in Swampscott, MA is seeking a Part-Time Teller at Vinnin Square. You will greet customers, process transactions, and deliver excellent service while ensuring accuracy and security in cash handling.

The role requires 6+ months cash handling and customer service experience, a high school diploma or GED, and flexibility to work weekends/evenings. Opportunities to learn digital tools and cross-sell products are available.