Part-Time Teller: Cash Handling & Customer Care

Banco Santander (Brasil); Revere (MA); On-site; USD 30,000 - 47,000; Part time

Job summary

Santander is hiring a Part Time Teller in Revere, MA. The role focuses on delivering exceptional customer service, handling deposits and withdrawals, and maintaining accurate cash drawers.

You will follow bank policies, educate customers on self-service tools, and support branch operations, including potential shifts at nearby locations. Qualifications include a high school diploma or GED and 6+ months of cash handling and customer service experience.

Qualifications

• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash handling

Customer service

Attention to detail

Multi-tasking

Digital literacy

Education

High school diploma or GED

Job description

Santander is hiring a Part Time Teller in Revere, MA. The role focuses on delivering exceptional customer service, handling deposits and withdrawals, and maintaining accurate cash drawers.

You will follow bank policies, educate customers on self-service tools, and support branch operations, including potential shifts at nearby locations. Qualifications include a high school diploma or GED and 6+ months of cash handling and customer service experience.