Part - Time Teller (20 Hours) - St Charles Branch

Citigroup Inc.; St. Charles (IL); On-site; USD 40,000 - 47,000; Part time

Benefits offered by this job

Medical benefits

401(k)

Life Insurance

Wellness programs

Paid time off

Job summary

Citigroup Inc. in St. Charles, IL seeks a part-time Teller to support branch operations and deliver high-quality client service. You will handle routine banking transactions, cash handling, and assist customers with product referrals and digital tools.

The role emphasizes accuracy, compliance with policies, and teamwork. Prior cash handling and customer service experience are preferred; a high school diploma or equivalent is required, with opportunities to grow within Citi's branch network.

Qualifications

• High School diploma or equivalent.
• Experience in sales and customer service preferred.
• Money handling experience.
• Strong problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first contact for Citi clients and provide friendly, efficient service.
• Perform banking transactions including cash handling and deposits, maintaining vault cash.
• Identify referral opportunities for Citi products based on client goals.
• Educate clients on digital and self-service options offered by Citi.
• Adhere to policies and regulatory procedures to safeguard assets.
• Meet client needs and escalate issues as required.
• Maintain knowledge of client accounts and Citi products.
• Deliver an exceptional client experience measured by metrics.
• Assess risk in business decisions, ensuring compliance and ethical conduct.

Skills

Sales experience

Customer service experience

Money handling

Problem solving

Communication

Teamwork

Education

High School diploma or equivalent

Job description

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group

Customer Service

------------------------------------------------------

Job Family

Branch Service

------------------------------------------------------

Time Type

Part time

------------------------------------------------------

Primary Location

St. Charles Illinois United States

------------------------------------------------------

Primary Location Full Time Salary Range

$39,520.00 - $46,810.00

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

------------------------------------------------------

The hourly rate corresponding to the annual range is

$19.00 - $22.50

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Citi offers competitive employee benefits, including:

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation)
• unplanned time off (sick leave)
• paid holidays

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Anticipated Posting Close Date

Sep 28, 2026

------------------------------------------------------

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

------------------------------------------------------

Equal Opportunity Employer Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.