Part-Time Teller & Customer Service Specialist

FirstBank Florida; San Juan (PR); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

FirstBank PR is seeking a Service Representative (Teller) Part-Time to handle customer transactions, assist with daily banking needs, and promote bank products. The role emphasizes accurate cash handling, regulatory compliance, and delivering personalized service.

Ideal candidates have 6–12 months in sales or customer service, 24+ credits toward a degree, and strong communication skills. Availability for holidays, weekends, and flexible hours is required.

Qualifikationen

• 6 months to 1 year of experience in a sales or customer service environment.
• Minimum of 24 credits toward an associate or bachelor’s degree, or coursework related to banking, preferred.
• Candidates with a combination of experience, training and academic preparation may qualify.
• Basic mathematical skills.
• Experience with cash registers, preferred.
• Excellent communication and written skills.
• Fully bilingual preferable.
• Computer literate in MS Office and banking tools.
• Willing to work holidays, weekends and flexible schedules.

Aufgaben

• Attend and process customers' daily paying and receiving transactions.
• Identify customer product and service needs and refer accordingly.
• Provide service following satisfaction standards and regulatory procedures.
• Balance cash and complete end-of-day procedures.
• Complete required forms such as FINCEN 104 and CTR as defined by procedures.
• Educate customers on alternative banking channels to reduce in-branch transactions.

Kenntnisse

Customer service

Sales oriented

Communication

Teamwork

Attention to detail

Problem solving

Planning and organization

Ausbildung

24+ credits toward degree

Tools

MS Office

Banking software

Jobbeschreibung

FirstBank PR is seeking a Service Representative (Teller) Part-Time to handle customer transactions, assist with daily banking needs, and promote bank products. The role emphasizes accurate cash handling, regulatory compliance, and delivering personalized service.

Ideal candidates have 6–12 months in sales or customer service, 24+ credits toward a degree, and strong communication skills. Availability for holidays, weekends, and flexible hours is required.