Part-Time Teller/Customer Service Representative

The Equitable Bank; Town of Waterford (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

A local bank with strong community ties is seeking a Part-Time Teller/Customer Service Representative to join their collaborative and friendly team. This role involves customer interactions, cash handling, and contributes to excellent service, providing an opportunity for professional growth within a supportive environment.

Benefits

401(k) with 4% employer match

Paid Time Off

Qualifications

• Previous bank-related operational support or retail customer service experience with cash handling desirable.
• High level of discretion in handling sensitive information.
• Flexible and creative with strong organizational skills.

Responsibilities

• Professionally interact and service Bank customers in person or by telephone.
• Build customer relationships and cross-sell bank products.
• Maintain and accurately balance teller cash drawer.

Skills

Listening

Problem Solving

Interpersonal Skills

Attention to Detail

Time Management

Education

High School Degree or equivalent

Job description

Description

Since our founding in 1927, employees have been the main reason for The Equitable Bank’s success. We are a local bank with strong ties to the communities where our branches are located. Our culture is inclusive and the work environment is collaborative, friendly and family-oriented. We pride ourselves on offering our customers excellent service and lending a helping hand when others need assistance. We offer competitive salaries, excellent benefits, on-the-job training and the opportunity for career advancement. If you have these skills and see yourself succeeding in this environment, we invite you to become part of The Equitable Bank team.

We are seeking a Part-Time Teller/Customer Service Representative. This position is scheduled for Monday through Friday and some Saturday mornings.

Essential Duties And Responsibilities

• Professionally interact and service Bank customers in person or by telephone.
• Build customer relationships and cross-sell bank products
• Maintain and accurately balance teller cash drawer.
• Actively participate in teller meetings, individual and group training sessions.
• May work at other branches based on staffing needs, work schedules may differ from week to week, to include Saturday mornings.
  
  

Benefits

• 401(k) with 4% dollar-for-dollar Employer match
• Paid Time off
  
  

Requirements

Job Skills:

• An aptitude for listening, ability to respond and solve problems.
• Flexible and creative to new challenges, works independently and as a team.
• Attention to detail and accuracy.
• Strong interpersonal skills and a passionate commitment to helping customers.
• High level of discretion and ability to handle sensitive and confidential information.
• Good organization, time management, verbal and written skills.
  
  

Education Requirements

• High School Degree or equivalent required.
• Previous bank-related operational support or retail customer service experience with cash handling experience highly desirable.
  
  

The Equitable Bank is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital or parental status, military service or status as a covered veteran in accordance with applicable federal, state and local laws. The Bank will also not discriminate based on arrest or conviction record unless considered to be a bona fide occupational qualification.