Part Time Teller/Customer Service Rep

Exchange Bank: Relationships You can Bank On; Omaha (NE); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading bank in Omaha is seeking a part-time Customer Service Representative/Teller to perform various branch duties and provide exceptional service to customers. This role focuses on handling transactions accurately, maintaining customer relations, and ensuring a secure banking environment. Candidates must possess strong communication skills and a commitment to detail within a team-based setting.

Qualifications

• High School diploma required.
• Basic math skills and strong customer service required.
• Previous CSR/Teller experience preferred.

Responsibilities

• Assist customers with deposits, withdrawals, and payments.
• Maintain accuracy of transactions by balancing a cash drawer.
• Identify fraudulent activity to help prevent loss.

Skills

Customer service

Cash handling

Organizational skills

Communication skills

Attention to detail

Education

High School diploma or equivalent

Job description

Part Time Customer Service Representative/Teller

20-25 hrs per week

8008 W. Dodge, Omaha, NE

The Customer Service Representative (CSR) will perform branch and customer service duties. The successful candidate will be responsible for accepting retail, commercial checking and savings deposits, cashing checks and savings withdrawals, processing loan payments and assist with night depository and vault duties as assigned. The CSR will provide quality service, through use of effective listening and communication skills with the customers. The CSR will also actively look for additional opportunities to add value for bank customers while processing transactions.

JOB DUTIES:

1. Assist Customers with deposits, withdrawals, payments and coin/cash orders in a friendly courteous manner.

2. Maintain accuracy of transactions and verify accuracy by balancing a cash drawer daily.

3. Identify fraudulent activity to help prevent potential loss for the bank.

4. Maintain a well-developed and current working knowledge of the complete line of products and service offered by the bank.

5. Perform other duties or special projects as assigned.

Job Qualifications/ Requirements: 1. High School diploma or equivalent required. 2. Basic math skills and strong customer service. 3. Cash handling experience/previous CSR/Teller experience preferred. 4. Excellent customer relation skills required. 5. Excellent keyboarding, calculator and personal computer skills required. 6. Must be able to demonstrate organizational and communication skills in addition to the ability to handle multiple tasks in a professional and efficient manner. 7. Ability to work in a team environment. 8. High level of accuracy with attention to detail and ability to handle confidential information.

Exchange Bank is an Equal Opportunity Employer, M/F/Disability/Protected Veteran.